Super! - Avis employé Employé (anonyme) Tutorat Pro

Thank you for sharing your experience. We genuinely appreciate all feedback, and I wanted to clarify a few things because some of the points mentioned don’t reflect how we actually operate and could give future tutors the wrong impression. 1. We do not charge any sign-up fees There is absolutely no fee to join Tutorat Pro. The only thing we ask for is a valid background check, just like every tutoring company in Canada. This is a standard safety requirement, not a fee paid to us. 2. There are no penalties for being late We completely understand that life happens. There is no $50 late penalty — this doesn’t exist in any of our policies. We simply expect tutors to communicate when something unexpected comes up. 3. You can stop working with a student at any time Tutors are never “stuck” in a contract. If your availability changes, or if you feel you’re not the right fit for a student, you just let us know and we take care of reassigning the student. There are no consequences or penalties. 4. About pricing and tutor wages The idea that we charge “3x the tutor’s wage” isn’t accurate. Tutors are paid a competitive hourly rate, and the rest covers the many things we handle on your behalf: finding clients advertising customer service scheduling payment processing accounting platform and admin support Most tutors actually choose Tutorat Pro because they don’t want to deal with all of these things on their own. 5. We take transparency seriously Calling the company a scam is tough to read, especially because we work hard every day to support tutors and families across Canada. We’ve built long-term relationships with thousands of students, and the large majority of our tutors report very positive experiences.

Thank you for taking the time to share your experience. We appreciate your feedback and would like to clarify a few important points, as some information in your review does not reflect our actual policies. 1. No 60-day limit to obtain the refund There is no time limit (such as 60 days) to reach 40 hours and qualify for the refund of the background check. Tutors can reach the 40 hours at their own pace, even over several months. If you were told otherwise, it was simply incorrect, and we are sorry for any confusion this may have caused. 2. The background check process is standard and transparent We require a valid criminal background check, just like any tutoring company working with minors. The optional refund program is offered only to help tutors reduce their upfront cost — it is not mandatory, and it is not designed to be misleading. We do not hide any conditions, and our team is always available to explain the process clearly. 3. Tutor salary It’s true that an independent tutor can sometimes charge more, but many tutors prefer working with us because we handle everything for them: finding clients advertising customer service scheduling invoicing and payments administrative support constant demand for new students This allows tutors to focus on teaching without having to worry about running a business. 4. Communication We are glad you found our platform and assignment process well organized. If you ever felt frustrated or confused by a specific policy, we truly encourage you to reach out directly so we can help clarify and resolve the issue.