Fine Workplace - Avis employé Patient Access Representative UCHealth

Supportive company. Great educators. Great coworkers on the floor I worked on. Felt safe, and up to date on current practice.

Lack of techs. High turnover.

High Acuity patients Maintain Skillset Job security

Too many patients in a day and not enough time to spend with them. Minimal admin time to manage InBasket and patient needs. Frequently need to juggle a full and complex patient schedule with urgent test results and care coordination. Have to use personal PTO to cover holidays and any time the clinic is closed due to circumstances outside of our control. (weather, power outages, etc) Annual performance Bonuses are now being determined by online patient feedback scores.