The death of greatness - Avis employé Customer Success Manager (CSM) UserTesting

2,0
18 juil. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It used to be a great workplace. There was a true culture of kindness, and people assumed positive intent of each other. The core UserTesting product is amazing.

Inconvénients

- Constant layoffs lead to a toxic/anxious culture. Layoffs are juxtaposed with really wasteful expenses all around, which is frustrating. - There can be inept local management for non-US-based teams, and no one will look into it for a long time. - The exec team only cares about themselves and is taking only a quarter-based approach

Découvrez plus d’avis sur UserTesting

5,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive team both immediate and cross-org, great management, flexible PTO

Inconvénients

Nothing specific to the org. With any sales role, there will be stresses, and that's no different here. It makes all the difference to have a great system to help you through those challenges

4,0
12 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

Inconvénients

-- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

Voir les avis par: Utile|Évaluation|Date|Tout