Terrible Place to work - Avis employé Employé (anonyme) Utilize

1,0
19 avr. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free meal once a month.

Inconvénients

Too many to state all, its an I.T sweatshop of the worse kind with bullying line managers desperate to raise call stats. I can guess where the good reviews are coming from and I don't believe its the staff.

avatar
Réponse de Utilize
8y
Thanks for your feedback. We are sorry things didn’t work out between us. We don’t always get things right but an average staff retention of over 7 years means we generally do, especially in this industry. If you can let us know where we are going wrong we are certain your constructive feedback can help others who are in a similar position. You can do that by dropping us a line at feedback@utilize.co.uk. Best of luck for the future.

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3,0
23 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Inconvénients

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

decent office, one free lunch per month.

Inconvénients

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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