Outstanding support during COVID-19 - Avis employé First Line Support Engineer Utilize

5,0
10 juin 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

During the Coronavirus management have given us every support possible. Even those staff Furloughed, including me our salary has been topped up to 100%. We have also been given free counselling sessions, access to a free financial advisor, free work out sessions. We have been receiving updates from the Managing Director Guy Hocking every week explaining the stats on the business. The CEO Warren Davis also called me to check in. Although, I'm relatively new to the company Utilize puts my past employer to shame. I'm looking forward to meeting the rest of the team when lockdown eases.

Inconvénients

Coronavirus has meant that I work from home, can't wait to return to the office.

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3,0
23 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Inconvénients

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

decent office, one free lunch per month.

Inconvénients

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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