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      Utilize

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      Avis sur Utilize

      Career focussed - Avis employé Customer Service Representative Utilize

      5,0
      14 nov. 2021
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good salary, private health plan, death-in-Service, charity work, 25 days holiday + public holidays, committed 10 training and development days. Love my work collegues very supportive environment to work in.

      Inconvénients

      Not vital but the dedicated games room could be improved with more single and double comfortable sofas.

      Découvrez plus d’avis sur Utilize

      3,0
      23 mars 2026
      Infrastructure apprentice
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Nice people - Feed The Team - A monthly free food event - Nice focus on staff

      Inconvénients

      - Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

      2,0
      21 nov. 2025
      Sr. it support engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      decent office, one free lunch per month.

      Inconvénients

      Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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