Career focussed - Avis employé Customer Service Representative Utilize

5,0
14 nov. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good salary, private health plan, death-in-Service, charity work, 25 days holiday + public holidays, committed 10 training and development days. Love my work collegues very supportive environment to work in.

Inconvénients

Not vital but the dedicated games room could be improved with more single and double comfortable sofas.

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3,0
23 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Inconvénients

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

decent office, one free lunch per month.

Inconvénients

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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