Utilize - Avis employé Remote Support Engineer Utilize

5,0
25 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very good work environment Very good work culture Very good people It never feels like a chore to go to work, even during busy times.

Inconvénients

Sometimes parking can be difficult but this is usually relative to working the late shift. Only a minor inconvenience.

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Réponse de Utilize
2y
Thank you for providing such a positive and insightful review of your experience here at Utilize. Your feedback is invaluable as we strive to maintain an exceptional work environment and culture for all our employees. I'm delighted you find our work environment, culture, and people very good. Our core aim is to create a positive and supportive workplace where every team member feels valued and motivated. Your comment about work never feeling like a chore, even during busy times, truly resonates with our commitment to fostering a fulfilling and engaging work experience. Regarding your mention of parking occasionally being a challenge, especially during late shifts, we appreciate your understanding of this minor inconvenience. Rest assured, we are continuously exploring solutions to enhance the accessibility and convenience of our facilities for all employees. Your advice to management is encouraging and motivating. We are committed to maintaining the positive momentum and ensuring that Utilize remains a place where everyone can thrive and contribute to our collective success. Thank you for your feedback and for being an integral part of our team.

Découvrez plus d’avis sur Utilize

3,0
23 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Inconvénients

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0
21 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

decent office, one free lunch per month.

Inconvénients

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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