Highly Do Not Recommend - Avis employé Consumer Support Technician VIPRE Security

1,0
21 sept. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free snacks in the break room, and occasional free food catered in. "Install day" where you get to spend half of your shift not talking on the phone and just installing VIPRE on customer machines. Casual dress code for a relaxed atmosphere.

Inconvénients

Lack of any real training, lack of people to handle the phone queues, NO RAISES. The Consumer side of support only had around 8-10 people to handle all calls from customers, so wait times could be atrocious. I was told that the only way I, or the others on our team, would get a raise was to move to another department that paid more. The pay was so little that I frequently took home some of the free food the company bought for the break room just so I could eat at night.

Découvrez plus d’avis sur VIPRE Security

5,0
29 août 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

VIPRE has been part of Ziff Davis since 2018. The company has been transformed within the last few years with a new leadership who really cares. Our voices are heard and we have new employee platforms that help managers to motivate and reward our teams. Our benefits are outstanding and compensation is on the market. There is a lot of opportunity for growth and advancement.

Inconvénients

Remote work could be challenging but we have team meetings and use regular video Zoom meetings, play games, and stay connected. We also can travel to meetings and events.

2
1,0
4 déc. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Being strung along long enough for them to kick you to the curb when they deem you disposable

Inconvénients

Goodness where do I start

1
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