Retention Manager told you it was happening - Avis employé Customer Retention Yellow Pages

1,0
16 janv. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not a single thing. They promised us the world and gave us nothing

Inconvénients

What do I have to say to this company? How many times did we tell them the direction was wrong? How many times did Advantage and CS and Retention and Claims all have to say we need to change our thought process? So what do you do? You go and lay off the entire retention team in Ontario and gut the West along so many others! As if this will result in anything positive other than the market saying what we all were trying to prove against. YP is not for small business or the small guy.

avatar
Réponse de Yellow Pages
8y
The recent structural changes were made to establish a strong base that fosters stability and growth, following a comprehensive review of our operating and capital spending. These changes were difficult to make and have certainly impacted the whole organization. Thank you for sharing your feedback.

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5,0
11 nov. 2025
Intérimaire (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good salary and benefits by company

Inconvénients

Hard selling ads for book

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Réponse de Yellow Pages
3mo
Thank you for sharing your experience and for your continued contributions to our team. We are pleased to hear that you value our salary and benefits offerings. While some roles involve traditional advertising sales, we also want to highlight that Yellow Pages Canada now provides a full range of digital marketing services. These solutions are designed to help Canadian small and medium-sized businesses grow, including online directories, website development, and targeted digital campaigns. Your work helps us support local businesses every day, and we appreciate your dedication to delivering value to our clients.
4,0
21 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay and more time off than standard

Inconvénients

Its sales. It has its ups and downs.

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