Avantages
Nice building, restaurant, coffee dock, some very nice people, good building and equipment
Inconvénients
Customer service on eBay is a small dictatorship. There is so much bullying and micromanaging its ridiculous. One day they told us we change departments, weren't asked just informed! Another day few months later i changed department again, once again simply informed. Changed job twice and shift 4 times the span of 10 months, I was unlucky and locked in a shift where i have one weekend a month, fragmented days off, lots of lates....need to be on time but stay as late as necessary to finish taking calls when the US office is open and can relieve us from horrendous shift. Our day is constantly monitored, a person is appointed to make sure we don't take more than a couple of minutes to make sure we have taken complete ownership, replaced item, sent emails, make pleasant banter....We are expected to be the absolute best and treated extremely poorly which is very demotivating. Managers are bullies and if you are on their wrong side all roads are closed and HR refuses to be helpful and protecting them as always. The target raises at a rate of 7% per quarter and soon we will be expected to be simply perfect. Accidents, small mistakes are unforgivable and the whole of leadership is too busy or ignorant to assist and have a laugh at their endless meetings where they check and they recheck the numbers.