Avantages
work colleagues are the best in the world. Reasonable canteen food when they are actually open gym on site and healthcare meaning if you put your mind to it you can get fit and save money. Also if you enjoy your week to either be working late during the week and off a weekend or working early and then in a weekend this job is for you.
Inconvénients
This is where it becomes interesting, when you start everyone is buzzing this feels like the best place ever you are already planning your sabbatical.. then you slowly get your life sucked out of you by this corporation. It all starts with time off, god forbid you need to plan something holidays sit in pending sometimes even if you give a few months notice, people work to be given holiday time off not to be told you need to get a shift swap because you are working on a weekend or you are on a late shift its all down to their bad planning and lack of staff. We get punished that the fact they cant have appropriate staff numbers we cant get time off or plan anything. Then while we are short staffed they start sacking people by just bringing them into a room and telling them they are being let go and then escorted out of the building without even getting to say goodbye to the people you have worked closely with. Expected to be logged into all systems without pay and then if you are late logging in its then this big massive issue sometimes even if the computer you sat at was faulty because nobody ever has a set seat. The list could go on, half the managers are bullies and have favorite staff that get away with everything. If you loved being in school this is the job for you, because all this dublin office does is gossip and you are managed down to the very second should you go over your unpaid break for the day which is used for toilet breaks or to get water you have to email them to say why you were over your breaks. While out sick you are bullied by managers and hr about your sickness while awaiting doctor results not knowing what is wrong they dont care at all. Also never expect bonus either you are based on surveys and while implementing their policies which are completely unfair a bad survey cannot be contested even though you are just doing your job while getting screamed at by customers you sit there and take the abuse and then get told you arent getting bonus The shift rotation is terrible 1 full weekend off a month. Let people live there lives and dont treat us like we are school kids. Im happy that I left my job it had great potential but is being ruined by higher management some of them that simply dont have a clue they wouldnt last an hour on the phones trying to reason with unhappy customers. Normally I would never go ahead and leave a review but it has been brought to my attention about others leaving disgruntled reviews and I was in shock to find out that i wasnt the only one going through this. The department is a poison. Also if they want you to go to a different department they make you go regardless of what you ask your requests will go on deaf ears and be told it cant be facilitated even if its something small like to be on the same shifts as a person for travel purposes.