Good for experience, but don't get stuck here - Avis employé Medicare Sales Representative eHealth

3,0
20 mars 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good supervisors, incredible benefits, technology that makes the job easier. Employs a diverse group of people that are fun to work with. Makes it easy to get your licensure, and this job will quickly make you an expert in insurance and a more marketable candidate in the healthcare industry. There are opportunities everyday to help people save a lot of money. Most of the customers are low income, so thats very rewarding! Helps with student loans, and internet and phone fees during work from home. Pretty flexible with time off

Inconvénients

Annual enrollment period has absurd overtime, and you often will not be notifed of it until the last minute. For some sales people all they care about is more opportunity for commission so thats fine, but its hard if your trying to balance out your personal life. This place is ethically very gray. While I thin very few people are actively trying to rip off customers, there are some greedy people like that here. there is higher pressure to SELL SELL SELL than I think is acceptable at a place that handles senior citizens health insurance, and top tier agents get glorified for sales when everyone knows you cant sell that much without cutting some serious corners. The company sends out mailers to thousands of seniors that look more like an official notice from Medicare than an advertisement, leading a lot of people who are less than cognizant or who are not great english readers to call in, not quite understanding who we are and not in a position to make a decision about insurance, but your job is to convince them to do just that in under an hour. I was told in meetings to "do the right thing for the customer" but then had to defend myself to supervisors for letting people off the phone that simply were not going to be helped by our product. As an agent anything you do here will fall on YOU. If your looking to do this job, make sure your willing to put your foot down with superiors and not be encouraged to do anything shady for the sake of stats or commission. The commision is taxed highly. you only get paid for plans that the customer keeps for 3 months or more, and the industry is saturated with other agents trying to snake your customers, so even plans you carefully selected and sold, you may not get paid for. The pay is not as good as advertised. This is certainly a good paying job, but your not gonna make six figures here unless your pushing stuff that isnt helping people

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Réponse de eHealth
5y
Thank you for your feedback. We are sad to hear about aspects of your experience. Our customers come first and we take these concerns seriously. We welcome you to reach out to humanresources@ehealth.com if you’d like to provide further details. To ensure we’re on the right path as a company, this year we are planning ahead by hiring, providing training for both new and tenured agents, and preparing for 2021 with improvements across the board, including a large investment in our technology and tools. We will continue to focus on QA and compliance to ensure that we provide service and options the right way: providing the best Medicare health insurance options for our customers, with no compromises. New policies and training will reward, recognize and appreciate the right way to provide service to our beneficiaries through their entire journey with us. - Ed Arcinue, Chief Sales Officer

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5,0
19 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive team environment, helpful training resources, flexible scheduling during peak periods, and opportunities to learn the healthcare marketplace.

Inconvénients

High call volume expectations, inconsistent communication between departments, limited advancement clarity, and frequent process changes that slow workflow.

1
1,0
4 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The Pay was somewhat alright.

Inconvénients

The Place was a mess! The work was extremely stressful and daunting! everyone looses thier voice at some point from constantly talking. Each sale lasts about 1-3hours, due to rules, requirements, and mandatory verbiage. Too many grey areas, for management to single you out, and penalize you for undefined verbiage, which leads to penalties and pay deductions. Management is stealth in discrimination and abuse. Like I said, too many grey areas. So if they have something against you, too many opportunities to penalize you unjustly. I lost over $4000 from this alone. Your metrics can be whatever they want it to be. Management even said to me, I quote, "We can move numbers around here and there", during a virtual meeting.

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