Avantages
-The cost reduction program aims to increase efficiencies and accelerate the company's return to profitability through a reduction of fixed costs, majority which comes from employee costs in the company's customer care and enrollment and technology and content groups. -Strategic downsizing of the company's workforce in the United States is equal to approximately 15% of the company's worldwide workforce.
Inconvénients
-Estimated 15% reduction in its workforce or approximately 160 positions -Management at all levels is not up front with employees and changes directions weekly-- can't be trusted -Compensation plan changes monthly and has been slashed by 50% -VERY unhappy current employees and many are leaving for other opportunities