Question d’entretien chez Community Fibre
How do you handle an aggressive customer?
Réponse à la question d'entretien
Utilisateur anonyme
5 juil. 2024
The first thing that i need to do is to stay calm keep on mind that the customer is always right. I need to show empathy and apologise on behalf of the company and then probe after that i try to fond the best solution for the problem