Question d’entretien chez TaskUs
How we calculate Service level
Réponse à la question d'entretien
Utilisateur anonyme
27 janv. 2022
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))
How we calculate Service level
Utilisateur anonyme
The Calculation of service level is : =(Calls answered in threshold/(Calls offered - Abend in threshold))