Avis sur Donlen | Glassdoor.fr

Avis sur Donlen

Mis à jour le May 24, 2019

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70 avis trouvés

2.7
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Tendances des évaluationsTendances des évaluations
40%
Recommandent à un ami
62%
Approuvent le PDG
Donlen CEO Tom Callahan (no image)
Tom Callahan
38 évaluations
  1. Utile (2)

    « Keep your eyes open! »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Manager à Bannockburn, IL
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Donlen à temps plein plus de 10 ans

    Avantages

    The company has worked hard to cultivate a positive work culture. Many employees are able to work from home, and an onsite gym is available at no cost. The bright ,new, wide open office, is great to work in, but still rather sterile looking. There's free coffee, and everyone has stand up desks which is very nice. My team was great! and had chemistry that allowed us to enjoy our jobs, while working hard, and we... never failed to deliver customer results regardless of the pressures we were under! The employees are wonderful, and there were very few people who didn't come to work to do a great job and have fun.

    Dérouler

    Inconvénients

    Senior leadership does not promote based on achievements, but rather on the level of your friendship they have with you. If you were on their buddy list you could move up quickly regardless of failing to deliver key metrics with no repercussions. For those not on the friend list, you were driven like cattle. It was all about increasing productivity and cutting head count. They think that automation can do it all,... but don't realize that it's still people that drive results. Money/resources would only be funneled to the departments that were getting customer complaints (yet the leaders of those groups were never replaced), so if you were doing well you could expect very little in finance to upgrade your department.

    Dérouler

    Conseils à la direction

    Take heed of the good people you have working for you and let them know when they are doing a good job. Giving a compliment followed by an insult is not motivating. Realize that the people are working hard and if they aren't appreciated they will go elsewhere. Eventually that "new car smell" wears off and your left with a regular job. You claim to be a high tech company, but the contact center, one of the most... visible and profitable departments in the company was left to look as high tech as lego squares, simply because it's easier to have the supervisors do everything manually rather than invest in your people.

    Dérouler
    Donlen2019-05-24
  2. Utile (2)

    « Don’t be fooled »

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    Employé actuel - NONE à Bannockburn, IL
    Ne recommande pas
    Point de vue neutre
    N'approuve pas le PDG

    Je travaille chez Donlen à temps plein depuis plus d'un an

    Avantages

    Work is challenging, no complaints about the work or coworkers

    Inconvénients

    No sick days so everyone comes into office sick and gives it to all else. Work from home is a joke. Only certain departments have that flexibility. Mostly depends on the directors of each department and how old fashion they may be. Pay is not close to market value for experience and talent. Health insurance sucks.

    Conseils à la direction

    Cohesiveness between departments in what the “rules” are for ALL not just some.

    Donlen2019-05-06
  3. Utile (2)

    « Some members at Donlen truly wanted the best for you. I enjoyed my peers and direct manager. »

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    Ancien employé - N/A à Northbrook, IL
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez Donlen à temps plein plus de 5 ans

    Avantages

    Flexibility, at times, to work from home. Direct manager and peers were easy to interact with.

    Inconvénients

    Role clarity was struggle. I believe Senior Managers in charge of particular departments, had their mind on a vision and wanted that vision to work exactly how they wanted it to work. People were brought in to help, but as soon as those members' thoughts were expressed to help the business develop better, the company sought/still seeks ways to lay off those individuals. Development to the managers was a... struggle. Senior leaders expected managers (new, green managers), to just know how to lead teams; when that requires guidance and consistency. There is also a lot of favoritism that takes place within the business. People are promoted that shouldn't be, just because they know others in higher places.

    Dérouler

    Conseils à la direction

    When you bring candidates in to help improve your growing business, don't be tunnel visioned and shut them down with their ideas. Give them a chance, listen to their thoughts. Go research other businesses and try to listen how some goals can be accomplished. Some Senior Leaders shouldn't even be in their positions. When you lay off people, at least have the decency to look them in the eye, instead of just reading... off of a paper and apologize that it didn't work out. It is people you are dealing with, not robots.

    Dérouler
    Donlen2019-04-05
  4. Utile (3)

    « watch out »

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    Ancien employé - Programmer Analyst à Bannockburn, IL
    Ne recommande pas
    Point de vue négatif
    N'approuve pas le PDG

    J'ai travaillé chez Donlen à temps plein plus d'un an

    Avantages

    Nice Office , Work from home , Decent benefits Discounts on car rentals

    Inconvénients

    Poor leadership and poor management... The other reviews have said enough already. Regular layoffs, very high turnover, people who stay are the ones who cannot find jobs elsewhere only join if you dont have choice and desperately need job

    Conseils à la direction

    nothing

    Donlen2019-03-09
  5. Utile (1)

    « Good Company but Still Growing in all phases of operations »

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    Ancien employé - Account Manager à Bannockburn, IL
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Donlen à temps plein plus de 10 ans

    Avantages

    Good competitive salary for the Fleet Industry. Opportunities for career growth. Fair Bonus payout structure. Growing company. Voted best place to work.

    Inconvénients

    Lack of diversity in management and sales roles. There are no team building functions. Unable to execute new ideas or requests in timely fashion which are called small or large projects that go on a waiting list.

    Conseils à la direction

    Become more diverse and promote team building functions across all departments. Become more agile with the ability to execute new customer requests and technology to make Donlen preferred destination for fleet customers.

    Donlen2019-01-07
  6. Utile (1)

    « Some great people and great talent but lead by fear »

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    Sales 
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Donlen à

    Avantages

    Best technology team in the industry Overall great people work there

    Inconvénients

    It’s all management issues Top heavy Rule by fear Way too many meetings Unrealistic expectations Hire from GE or Ceridian mainly Stuck in 80’s 6 Sigma hell Horrible culture

    Conseils à la direction

    Ditch the old 6 sigma process driven dogma and bring some light into the organization.

    Donlen2019-01-11
  7. Utile (2)

    « IT »

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    Employé actuel - Employé anonyme 

    Je travaille chez Donlen à temps plein

    Avantages

    Company has the potential to make some great advancements in their industry.

    Inconvénients

    Disjointed leadership will limit the company's potential.

    Donlen2018-12-20
  8. Utile (3)

    « Stable Company But (Yawn) Extremely Dull »

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    Employé actuel - Employé anonyme 
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Donlen à temps plein

    Avantages

    Nice people; everyone is respectful and polite; pay and benefits were average to good; easy commute; small company made it feel more like family

    Inconvénients

    Boring and Boring. The place was like a morgue. Yes there were people around but it had no festive atmosphere. You come in and do the work--go home. If this is where you to be for at least 5 years you better find some ways to engage with people because it feels isolated and cold, borderline depressing. Telecommuting was allowed by almost frowned upon.

    Conseils à la direction

    Lighten the place up. Pull the curtains away and get some sun. Encourage collaboration among groups, provide workshops, advancement opportunities and training. But definitely force people to talk and think of better ways to improve the company

    Donlen2018-11-14
  9. « Great Company great People to work with! »

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    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Donlen à

    Avantages

    Work Culture, Challenging projects and friendly supportive peers.

    Inconvénients

    Nothing I can think of.

    Conseils à la direction

    You are doing great! Wish you all the luck and success for your future endeavors.

    Donlen2018-09-17
  10. Utile (2)

    « Typical Uptight Midwest Corporate America »

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    • Équipe dirigeante
    Ancien employé - License and Title Clerk 
    Ne recommande pas
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Donlen à temps plein moins d'un an

    Avantages

    Steady hours, comfortable office, free flu shots

    Inconvénients

    Boring, boring, boring, boring, boring, no opportunity for advancement: they keep temps on as long as they can to avoid actually hiring people.

    Donlen2018-07-30
70 avis trouvés
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