Avis sur HotelTonight | Glassdoor.fr

Avis sur HotelTonight

Dernière mise à jour : 27 août 2018
74 avis

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HotelTonight CEO & Co-Founder Sam Shank
Sam Shank
62 Évaluations

74 Avis des employés

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  1. « Great culture, transparent org and a ton of ownership! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Plus d'un an)

    Avantages

    HotelTonight's culture is something unique - Ask any current or former employer and they will tell you they feel they'll never work for a company with the vibe HT has. On top of that, the level of transparency and ownership is truly amazing, from interns to country managers. So many people start their careers at HT and I can say nobody regrets to do so

    Inconvénients

    Change is constant and in a small office you can feel that even more. Additionally, working with SF may mean staying slightly longer ( work life balance is still ver good) and difficults collaboration and alignment


  2. « work environment is perfect »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Moins d'un an)

    Avantages

    very good for students and more

    Inconvénients

    none everything is great than other company

  3. « 😊 »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Marketing Designer - San Francisco, CA (États-Unis)
    Employé actuel - Marketing Designer - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Moins d'un an)

    Avantages

    The salary is competitive with other SF startups. The company offers unlimited PTO that you actually do have time to use + excellent perks and benefits. This is the best company I’ve ever worked for, and I do not say that lightly. Nothing is ever perfect, but management really cares about creating a healthy, non-toxic work environment.

    Inconvénients

    The company is growing quickly (in a healthy way), so there are some growing pains. Some members in management are not as experienced, which can be difficult to navigate at times. However, the management team as a whole is incredibly talented and motivated. Many members do have ample experience. The team will most likely do very well as we all learn and adjust.

    Conseils à la direction

    - This is the first time in my career where I’ve met people in management that I’m starting to view as career role models and mentors. I’m sure it requires a lot of thankless hours and hard work to be good leaders - more than I’ll ever know or realize. Thank you!

    - For future healthy growth, I would recommend allowing more budget and time for mentorship and management training to round out areas where teammembers are lacking in experience or skills in order to retain top talent at HT.

    - This company is incredibly transparent. What a breath of fresh air! 🙌🏼 (And, thank you!)

    - There is also a wide breadth of talent concentrated at this company! Well done!


  4. Utile (2)

    « Great company bad management »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez HotelTonight en Contrat Permanent (Plus d'un an)

    Avantages

    Hotel credits, nice equipment and great benefits.

    Inconvénients

    HotelTonight seems to hire inexperienced managers. The CX department is the worse the company. They seem to focus on the numbers more than the quality of your work. They are very heavy on metrics. Though I love the value the company originally stood for, it started declining with new management. I value customer service rather than numbers so I move on from the company.

    Conseils à la direction

    -My advice to the CEO is to take a really good look at how CX is ran.
    -Employees moral are at the lowest
    - Take a look at your metrics system and start valuing quality rather than quantity.
    - Give raises to motivate your employees

    Réponse de HotelTonight

    31 août 2018 – VP, Customer Experience

    Thank you for sharing the feedback about your experience while working here. We are happy to know that you enjoyed some of the perks offered, specifically the hotel credits, equipment and overall... Voir plus


  5. Utile (2)

    « Happy Employee »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Kingsport, TN (États-Unis)
    Employé actuel - Employé anonyme - Kingsport, TN (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Plus d'un an)

    Avantages

    Working from home, great pay, excellent benefits, awesome team, amazing co-workers, fast paced, overtime opportunities, excellent support from shift supervisors, team leads listen and take feedback that's given and take action on issues.

    Inconvénients

    All contact channels can get really busy at the same time and it gets overwhelming, holidays are super busy, you're guaranteed to work. There's not honestly a lot that I can say is a con

    Conseils à la direction

    Need additional support across all channels during the summer time, otherwise, keep doing what you're doing, honestly, the support is amazing, the feedback, development, everything.


  6. Utile (3)

    « Most Supportive, Exciting and Unique Company I've Ever Worked For »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Pendant plus de 3 ans)

    Avantages

    I'm honored to be a part of such a creative, energetic company. I love our high standards and determination to be the best. Our culture is fun and incredibly respectful, I feel constantly supported and encouraged to push myself to be as successful as possible. I had never worked remotely before and was worried about missing out on the normal office environment, but I have never felt more connected to my coworkers as I do here. Our team makes sure that we're all on the same page, we have designated 1:1 time with our managers where we are free to discuss any updates there have been or anything we may need help with.

    Inconvénients

    Working from home is not for everyone. It takes a lot of discipline to take the position as seriously as you would being within an office, and not everyone can do that easily.


  7. Utile (2)

    « Great Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps

    Avantages

    I really like it here?! It's actually the most positive working environment I've personally experienced and I feel valued as an employee. Benefits, quarterly hotel credits, work from home, Apple laptop, etc. I've had so many great opportunities to learn and grow - never get bored!!

    Inconvénients

    Things change really fast - I wish we had more time off the phone to meet since we are a remote team.

  8. Utile (2)

    « Amazing opportunity at a fast-growing company! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Marketing Coordinator - New York, NY (États-Unis)
    Employé actuel - Marketing Coordinator - New York, NY (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Moins d'un an)

    Avantages

    Innovative product
    Great company culture
    Flexible time-off policy
    Exciting industry

    Inconvénients

    None that come to mind!

    Conseils à la direction

    Love the transparency with your employees!


  9. Utile (2)

    « Dream Job (Work life balance, perks, and more!) »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Marketing Coordinator - New York, NY (États-Unis)
    Employé actuel - Marketing Coordinator - New York, NY (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Moins d'un an)

    Avantages

    Honestly this job is amazing! I've worked here for almost a year and am genuinely happy. Honestly who can say that about their first job? Every company says "the people are amazing" but what sets HT apart is not just truly the caliber of those hired. Honestly I graduated top of my class at an Ivy League institution, but had never felt as inspired or challenged by those around me as I have during my time. What makes it even crazier is that the brainiacs here- are not just intelligent they're the kind of people you wanna drink a beer with (and yes- sometimes that beer turns into several by the time Happy Hour is over).

    The work life balance is unbeatable in NYC- I leave and come in at very reasonable hours (9-6pm) and we're out at 2pm for Summer Fridays! They stand by unlimited vacation and make it so that work never gets in the way of your personal life. Total autonomy, yet a very collaborative and supportive environment ( basically the hardest combination to find). I really cannot speak to how great it is to work here enough. 10/10 would recommend!

    Inconvénients

    Their salary range is much lower than other firms attracting top talent. Livable wage for NYC and SF but not much more. They have opportunities for raises, but it will still never get you to the level of (the big 4, IB, FANG, etc.)


  10. Utile (1)

    « I am so proud to work for HotelTonight »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Pendant plus de 3 ans)

    Avantages

    What can I say?
    I've learned so many things at this company. And I am not just talking about sales, account management, forecasting, building excel models etc. I am talking about Values. Transparency, respect, curiosity. We question things and we try to make them better, always with respect. I work with great people that I can call my friends, I am an active part of the decisions that the leadership team makes, and I had the opportunity to grow professionally inside HT, and even after more than 3 years, I still think I have a lot to do here!
    I truly think this is one of the best companies I could work for.

    Inconvénients

    The headquarters are in SF so most departments are based there and I am sure working in our HQ would be more exciting. BUT, the good thing is that we can go there through our office exchange program!


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