Avis sur HotelTonight | Glassdoor.fr

Avis sur HotelTonight

Dernière mise à jour : 14 décembre 2018
83 avis

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HotelTonight CEO & Co-Founder Sam Shank
Sam Shank
68 Évaluations

Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Absolutely recommend working at HT »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez HotelTonight en contrat permanent

    Avantages

    great culture, team events and team focus, great working environment, learning opportunities, transparency

    Inconvénients

    almost nothing, sometimes not enough variety


  2. « great job »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez HotelTonight en contrat permanent

    Avantages

    company cares about their employees

    Inconvénients

    there is no cons, not to me anyway

  3. « Customer (Dis)Service CX Team »

    StarStarStarStarStar
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez HotelTonight en contrat permanent

    Avantages

    benefits are good, hotel credits

    Inconvénients

    Management in Customer (Dis)Service CX Team has no real skills in management other than crunching numbers. It creates a toxic work environment.

    Conseils à la direction

    Find real talent for managerial positions. Survey all the employees in CX to get a real indicator of the level of dissatisfaction.


  4. Utile (1)

    « Fun but poorly managed »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Engineer
    Ancien employé - Engineer
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez HotelTonight en contrat permanent (Plus d'un an)

    Avantages

    Working here is fun. The company does a good job making sure that all employees are a good cultural fit in addition to being technically capable.

    Inconvénients

    Management frequently pivoted and re-pivoted on topics and structural strategies during my time there.

    Pretty narrow business model so for lots of engineers their time is just spent rewriting the app for new OS versions.

    Often decisions didn't seem very considered and were just passed down from on high from the executive level.

    Conseils à la direction

    Listen to your employees who you worked so hard to hire.

    Réponse de HotelTonight

    14 nov. 2018 – Senior Talent Partner

    I want to thank you for taking the time to give us your feedback. We are committed to creating a transparent and collaborative environment for all our Hotel Tonight employees so I’m disappointed to... Voir plus


  5. Utile (1)

    « Great company with amazing people, an strong but evolving culture, and frequent internal opportunities »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps

    Avantages

    So many talented, creative and great people work here! Opportunities for those interested, a company that listens to employees and makes changes based on that feedback(no matter position/office location), always adapting and maintaining a young/fresh culture.

    Inconvénients

    Changes, while important, are frequent and it can be a struggle for everyone to understand and adapt quickly. CX is a remote team and has the most customer contact but often feels disconnected from the rest of the company.

    Conseils à la direction

    Don't forget to provide the context and continue to ask if you have communicated the changes that are happening. People are much more willing to give a company everything they have when they feel invested in the plan.

    Réponse de HotelTonight

    1 nov. 2018 – VP, Customer Experience

    Thanks very much for the feedback. We are glad that you enjoy working with our team and at HotelTonight–we feel the same way!

    We are also happy to see that you have experienced our commitment to... Voir plus


  6. Utile (1)

    « Incredible place to work - autonomy, creativity, and transparency! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Supply Team - San Francisco, CA (États-Unis)
    Employé actuel - Supply Team - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Plus d'un an)

    Avantages

    HT puts in a lot of effort to make sure the company culture is strong. Lots of benefits, smart / hardworking people, and opportunity for growth. You will not regret working at this successful and innovative company!

    Inconvénients

    Becoming very structured in terms of salary and losing “hustle” of a start up.
    Office is too big feels empty.


  7. « Positive People and Overall Great Experience! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Market Manager - San Francisco, CA (États-Unis)
    Employé actuel - Market Manager - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps

    Avantages

    Very positive environment, people are genuine and good-natured and have been happy to jump in and help a new employee out. There is a strong onboarding program, which will work for any type of learner. Training includes getting to know/meeting people in the company as well as teaching the fundamentals of the company and further details of the role. It is clear that this company really values it's people - there is flexibility in the day to day, great leadership in place, many internal tooling resources for execution, and fantastic benefits/other extra perks which make the job even more fun.

    Inconvénients

    No cons at this company

    Réponse de HotelTonight

    29 oct. 2018 – Senior Talent Partner

    Thank you so much for your feedback! We are happy to hear that you've felt supported in your first few weeks at HT. We look forward to continuing to support your growth and ensuring you have... Voir plus

  8. « Love it! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Senior Software Engineer - San Francisco, CA (États-Unis)
    Employé actuel - Senior Software Engineer - San Francisco, CA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Moins d'un an)

    Avantages

    * Solid team that built a well-architected product
    * Generally nice (and calm) people.
    * Weekly company status meeting
    * Food 4x per week!
    * Snacks

    Inconvénients

    Nothing yet - its been pretty chill.

    Conseils à la direction

    Nothing much - there is a lot of transparency.


  9. « Avoid! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Aucune opinion sur PDG

    J'ai travaillé chez HotelTonight en contrat permanent

    Avantages

    Easygoing people, they do not really care about customer service so there is not much work to be done.

    Inconvénients

    It has been quite disappointing and tiring to work with them as they intend to charge fees but avoid refunds when people are stuck in the middle of the night with no accommodation...

    Conseils à la direction

    Start taking care of customers, as they are rapidly leaving!

    Réponse de HotelTonight

    23 oct. 2018 – VP, Customer Experience

    Thank you for your feedback. I am saddened to hear that the passion for supporting customers that we promote, train and motivate our team on was not something you felt was the top priority we strive... Voir plus


  10. « Great culture, transparent org and a ton of ownership! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez HotelTonight à plein temps (Plus d'un an)

    Avantages

    HotelTonight's culture is something unique - Ask any current or former employer and they will tell you they feel they'll never work for a company with the vibe HT has. On top of that, the level of transparency and ownership is truly amazing, from interns to country managers. So many people start their careers at HT and I can say nobody regrets to do so

    Inconvénients

    Change is constant and in a small office you can feel that even more. Additionally, working with SF may mean staying slightly longer ( work life balance is still ver good) and difficults collaboration and alignment