Avis sur Liberty Mutual Insurance | Glassdoor.fr

Avis sur Liberty Mutual Insurance

Dernière mise à jour : 22 février 2019
3 879 avis

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1 723 Évaluations

Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Senior Risk Engineer +20 ans »

    StarStarStarStarStar
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Je travaille chez Liberty Mutual Insurance à plein temps

    Avantages

    Sympa equipe accueillant salarie okay

    Inconvénients

    pas de carrière si on n'est pas souscripteur


  2. Utile (12)

    « Good Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Auto Claims Adjuster - Chandler, AZ (États-Unis)
    Ancien employé - Auto Claims Adjuster - Chandler, AZ (États-Unis)
    Point de vue positif

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Moins d'un an)

    Avantages

    Great people, company, benefits and pay. Work from home after 6 months. Great hours if you are up to date on your work and flexible with when you come in and leave. You can choose your own hours.

    Inconvénients

    As an adjuster, there is more work than hours in a day. You may be willing to put in the extra time but they don't want you to since you have to claim it, understandably they don't want to pay overtime if possible. Many employees would just put in the hours and not log them. Stress levels are high since its too easy to get behind and catching up can take weeks. Miss one day and your behind for a minimum of a week. Usually I saw people take a day or two off and somehow not get turned off on claims so when they came back they had new claims when they shouldn't have. Makes you never want to take a vacation.

    Réponse de Liberty Mutual Insurance

    29 janv. 2019 – Talent and Enterprise Services

    Thanks for taking the time to share your experience. While we work hard to provide employees with the best work environment, we are always looking for opportunities to improve. Honest feedback like... Voir plus

  3. Utile (2)

    « Great Pay but dont expect a social life. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Catastrophe Claim Representative - Plano, TX (États-Unis)
    Employé actuel - Catastrophe Claim Representative - Plano, TX (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus d'un an)

    Avantages

    -Well Paying
    -Great benefits
    -PTO very flexible ( however don't expect your work to be monitored; Many still work during vacation)
    -Training

    Inconvénients

    -Work and Life Balance: Non Existence; As a Single person cannot imagine having children or other responsibilities.
    -High pay isnt worth your mental sanity; Many people are on Short term disability or FMLA due to this job.
    -Expect to work 50 - 60 hrs a week in order for you not to fall behind. Many people have been attempting to catch up for many months.
    - Metrics: Everything is about customer surveys. EVERYTHING.
    -Its impossible to complete daily task in 8 hours; As an inside desk representative you are expected to do everything. I would suggest applying as a Field Representative.
    -Your work isn't monitored while on vacation; this will cause great anxiety.

    Conseils à la direction

    Dont fire IA's.


  4. Utile (1)

    « Bodily Injury »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Claims Resolution Specialist - Suwanee, GA (États-Unis)
    Employé actuel - Claims Resolution Specialist - Suwanee, GA (États-Unis)
    Recommande

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 3 ans)

    Avantages

    Absolute best environment. Love where I work and who I work with
    Benefits, pay, time off are all great

    Inconvénients

    Stressful work. High workload

    Réponse de Liberty Mutual Insurance

    20 févr. 2019 – Talent and Enterprise Services

    Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual has been positive, and we look forward to continuing to invest in you!


  5. « Great benefits »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Bodily Injury Claims Adjuster
    Employé actuel - Bodily Injury Claims Adjuster
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus d'un an)

    Avantages

    Work from home, flexibility, open door policy

    Inconvénients

    High volume of claims at times


  6. « Great Company to work for! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Co-Op
    Ancien employé - Co-Op

    J'ai travaillé chez Liberty Mutual Insurance à temps partiel

    Avantages

    Inclusive environment with supportive coworkers and managers.

    Inconvénients

    I had a great experience working at Liberty.


  7. « Intern »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez Liberty Mutual Insurance à temps partiel

    Avantages

    Good pay and great co-workers.

    Inconvénients

    Once the project ended, there was not much to do.

  8. « Great company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 10 ans)

    Avantages

    Benefits and the time off

    Inconvénients

    None that I have experienced

    Réponse de Liberty Mutual Insurance

    20 févr. 2019 – Talent and Enterprise Services

    It's great to hear that our employees feel confident and valued. Thanks for sharing!


  9. « Great Place to Work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Senior Software Developer - Seattle, WA (États-Unis)
    Employé actuel - Senior Software Developer - Seattle, WA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 5 ans)

    Avantages

    Nice work life balance
    Working from home as an option for developers
    Great and improving technology and CI/CD stack

    Inconvénients

    As most older companies it still relies on some old applications but in many instances making progress to modernize them

    Réponse de Liberty Mutual Insurance

    20 févr. 2019 – Talent and Enterprise Services

    Thanks so much for your review. We continually invest in technology to improve our customer and user experiences. As you pointed out, we're in an evolving and dynamic tech environment so we always... Voir plus


  10. « Amazing experience »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Representative - Springfield, MA (États-Unis)
    Employé actuel - Customer Service Representative - Springfield, MA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus d'un an)

    Avantages

    Flexible schedule
    Good work/life balance
    Paid training
    Full benefits
    Great support from supervisors/coaches
    Reward system for meeting/succeeding metrics

    Inconvénients

    System slowness or computer troubles can be stressful when working in a call center HOWEVER great tech support always working to resolve issues

    Conseils à la direction

    (Some) SAT employees are rude and should be providing just as good customer service to the employees.

    Réponse de Liberty Mutual Insurance

    20 févr. 2019 – Talent and Enterprise Services

    Thank you for your feedback here! We're happy you've been satisfied with your experience at Liberty Mutual, and we look forward to continuing to invest in you!