Avis sur Liberty Mutual Insurance | Glassdoor.fr

Avis sur Liberty Mutual Insurance

Dernière mise à jour : 20 avril 2019
3 954 avis

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Liberty Mutual Insurance President & CEO David H. Long
David H. Long
1 752 Évaluations

Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Senior Risk Engineer +20 ans »

    StarStarStarStarStar
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Je travaille chez Liberty Mutual Insurance à plein temps

    Avantages

    Sympa equipe accueillant salarie okay

    Inconvénients

    pas de carrière si on n'est pas souscripteur


  2. « Good position »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Senior Inside Sales Representative - Orlando, FL (États-Unis)
    Ancien employé - Senior Inside Sales Representative - Orlando, FL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Plus d'un an)

    Avantages

    Money, benefits, coaching. Time off

    Inconvénients

    Changes in comp plan, tight call center metricss

  3. Utile (6)

    « Stable but stressful, overpaid executives »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Retention Specialist - Phoenix, AZ (États-Unis)
    Ancien employé - Retention Specialist - Phoenix, AZ (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Désapprouve le PDG

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Plus de 10 ans)

    Avantages

    The stability was nice and the benefits were meaningful.

    Inconvénients

    Call center, angry customers, nights and weekends, mundane.

    Conseils à la direction

    Pay front line workers more and pay yourselves less! My max possible annual bonus was 10%, executive level more like 1000%


  4. « Excellent Company with Integrity »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Claims Customer Care Associate - Liberty Lake, WA (États-Unis)
    Ancien employé - Claims Customer Care Associate - Liberty Lake, WA (États-Unis)
    Recommande
    Point de vue positif
    Aucune opinion sur le PDG

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Plus d'un an)

    Avantages

    It's a great company which really does care about all of its internal and external customers. They offer a great salary and wonderful benefits for entry level positions. They are constantly evaluating and attempting to improve their work/life balance. The position offers a lot of meaning since you actually have the power to help people. There are many different shift options available.

    Inconvénients

    It is a very stressful job for introverts or those who may have sensory processing issues. The metrics are very strict and you need to be able to empathize and rush people along at the same time. It is a constantly changing environment and you need to stay on top of those changes.

    Conseils à la direction

    Understand that there are some personalities which do not work well at this kind of job no matter how hard they try. Learn to recognize these people and then advocate for them to be promoted to a different position even though they may not be outperforming their current peers at the time. Weaknesses and strengths often mirror one another so even though this position may showcase a person's weaknesses if you learn how that proves their strengths you may be able to figure out what they would be good at and help them to attain a position they would thrive at and that the company would benefit from.
    Practice empathy and direct communication.


  5. « Supportive »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Claims Adjuster - Duluth, GA (États-Unis)
    Employé actuel - Claims Adjuster - Duluth, GA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 3 ans)

    Avantages

    Great managers who care about your growth

    Inconvénients

    Over worked, too much on caseload


  6. « Great benefits »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Senior Analyst - Boston, MA (États-Unis)
    Ancien employé - Senior Analyst - Boston, MA (États-Unis)
    Recommande
    Point de vue neutre
    Aucune opinion sur le PDG

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Plus de 8 ans)

    Avantages

    401(k) company matching
    Generous PTO policy
    Health, Dental, Vision
    Charitable matching on 50% of donations

    Inconvénients

    Very bureaucratic
    Found it difficult to change people's minds and ways of thinking
    No real opportunity to advance unless you change roles/teams within the company


  7. « Positive environment -- would recommend »

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    Ancien employé - Law Clerk - Mount Laurel, NJ (États-Unis)
    Ancien employé - Law Clerk - Mount Laurel, NJ (États-Unis)

    J'ai travaillé chez Liberty Mutual Insurance à temps partiel

    Avantages

    Positive and supportive office environment.

    Inconvénients

    Office runs like a machine. It's efficient, but not a lot of room for error.

    Réponse de Liberty Mutual Insurance

    16 avr. 2019 – Talent and Enterprise Services

    Thanks so much for your review! We're invested in developing the incredibly talented people who work at Liberty Mutual. We're so glad that was your experience!

  8. Utile (7)

    « Great at first, gone downhill in the last couple years »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Senior Claims Adjuster - Lake Mary, FL (États-Unis)
    Employé actuel - Senior Claims Adjuster - Lake Mary, FL (États-Unis)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 3 ans)

    Avantages

    Flexible work schedule, work from home.

    Inconvénients

    High workload, unrealistic expectations, The work is there but they make you beg for overtime, very much a who you know instead of what you know environment. Not enough promoting from within, they would rather hire someone from the outside, then give somebody who deserves a promotion a chance at something better. Unfair survey system where if you get one bad survey it will take you five or six just to dig yourself from that one . Truthfully the pay for the workload is below average for the market. High turnover, no loyalty to the employees. I saw them walk someone out who had been with the company over 20 years and treated him like he had just started a few weeks before instead of transitioning him into a position where he could Excel in, especially given the new expectations and metrics that change every year. Another employee was walked out on his birthday, makes you feel like just a number.

    Conseils à la direction

    Balance out the workload if you don't want to have to pay for overtime, set realistic goals and create an environment where employees can grow and move on to better positions and not just keep them stagnant in the same place, Make changes to that survey system ASAP, we've been hearing forever that they are going to change the system but it's still the same.


  9. « Sales based »

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    Ancien employé - Underwriter
    Ancien employé - Underwriter

    J'ai travaillé chez Liberty Mutual Insurance à temps plein (Plus d'un an)

    Avantages

    Pay and ability to have independence as underwriter.

    Inconvénients

    New acquisitions made navigating the underwriting between companies tedious and difficult.

    Réponse de Liberty Mutual Insurance

    16 avr. 2019 – Talent and Enterprise Services

    Thank you for your feedback here! We're happy you were satisfied with your experience at Liberty Mutual, and we appreciate you sharing your underwriting experience. We continually invest in... Voir plus


  10. « Great Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Insurance Agent
    Employé actuel - Insurance Agent
    Recommande
    Point de vue neutre
    Aucune opinion sur le PDG

    Je travaille chez Liberty Mutual Insurance à plein temps (Plus de 3 ans)

    Avantages

    Great Benefits, Great pay, Great people

    Inconvénients

    High Sales goals, Too many products

    Réponse de Liberty Mutual Insurance

    16 avr. 2019 – Talent and Enterprise Services

    Thanks for taking a few minutes to post a review. We’re glad to know your time at Liberty Mutual has been positive!