Avis sur Optimy

4,1

81 % recommanderaient cette entreprise à un proche

(14 avis au total)

Kenneth Bérard

93 % approuvent le PDG

Perspective commerciale positive 79 %

Avis par intitulé de poste

14 avis
1,0
6 avr. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great colleagues to work with (working in tough environments usually make you stick together) Most of the team members were solution minded and wanted to achieve things

Inconvénients

Let me start by saying that I was the 5th HR Manager in 2 years (yes, you read that correctly) and the third in 2020. On my first day, I was asked to write fake positive reviews on Glassdoor, when I refused because I said it goes against my work ethics, the CEO answered : then you'll never reach your objectives. Great way to start. Optimy has a lot of potential and there are a lot of skilled people working there but the truth is: Optimy doesn't deserve these people. For a company supposedly active in the 'positive social impact' business, it is run by a man who has no values beside "how can I save cash" and "efficiency over humans" He doesn't care about his employees, disrespects them (as HR, I can't count the amount of times I heard him in private disrespect and even insult some of his team managers) I saw women being discriminated because they were pregnant (she's pregnant? ah no teamlead role for her then) women not being considered for a role because they're 30 years old and probably about to have kids, preoccupations about diversity only when there were too many women in a team, but not when there were too many men. I literally heard "I don't know if your kid will be more important than your work when you get back from maternity leave." Ah. Don't you dare taking a parental leave because the CEO will ask "are your holidays almost over?" Half the management team was burntout or about to be, and in 2021 alone we had 22 departures (the company is 45 people...) yet they will keep on telling you in the job ads that "we grew by 30%" and as HR you will look for the same profiles all.over.again to replace the leavers. The Sales way of working is ancient: you will be working in a call center. 250 calls a week, enjoy. Have one bad week with performance below average, and expect to be reminded you could lose your job from one day to the next. The CEO is so much into micromanagement that he goes into your tools, your documents, and changes everything, he sends about 100 emails/messages/slack per day, at 8PM, during the weekend. You can't laugh on the salesfloor with your colleagues because he will leave his desk and literally come make a negative remark (great way to bound between colleagues...) Optimy is what's wrong with the startup nation: work like crazy for a minimum pay, and don't get any recognition because "you should be happy to even have a job" Yes there are a lot of positive reviews on Glassdoor but most of them written by interns who stayed there a few months and have no idea what is really happening behind the curtains. And come on, is that normal to have 120 reviews for a 45 employees company? I met great people, but the CEO ruins his own company with his lack of empathy and his need to control everything. Pass, so much better scale up companies out there.

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Réponse de Optimy
4y
Dear Ms, We regret the underlying deception that motivated your feedback. This is a personal attack that didn’t only injure the CEO but also team members who found it unfair. It’s a pity that you didn’t share your feelings with him. All our comments on Glassdoor come from real employees and trainees who shared their experience in a transparent way. Some comments also come from past employees. At Optimy, there are women in the management team. Most managers are mothers or fathers who take care of their kids. Some of them are even lonely parents who need more flexibility. There are more and more pregnant women (as the team is getting older), without any impact on their career and growth path. In your specific situation, it was a management (not CEO decision) to not promote you in a management role, based on facts. It’s true that we have had a rotation of HR leads. This is why we have now splitted the role into 2 topics (hard and soft HR) to better balance the amount of work and make sure we can hire people who better fit each role. The management team has been in place for many years. They have definitely an intensive role in a scale-up. We are attentive that they don’t burn themselves. In the whole history of Optimy we faced 2 burn-outs, linked more to the COVID context than Optimy. One of them is still active at Optimy and is growing in a new role. The other one went for another venture. It’s correct that in 2021 we faced a too big churn rate. It was a real shame. Maybe the quality of recruitment was not optimal at that time ? Since then, we have stabilized the situation and the churn dropped. Yes, we continue to grow with more and more great talents. We grew by 20% again since the beginning of 2022 with new roles. Sales is indeed an intensive job as it is a numbers game, with some pressure. Our quotas and KPI’s are based on the market standards and we are always very clear on what to expect during interviews. This kind of role doesn’t fit some personalities and it is a strong excitement for others. In a high demand of employees market, you can’t attract talents if you don’t offer a competitive package. At Optimy, we offer many advantages (bonus, net fee, insurance, fruits, training, volunteering days, etc.) on top of the fixed wage. Actually, we still apply the wage grid that you advised us to use.The one for which the CEO challenged you to ensure it’s aligned with the market. Optimy exists for 11 years. 70 employees. Trainees. Which explains the +100 reviews. Optimy CEO is certainly focused on results. But he also cares about people, more and more. We wish you good luck with your future venture. Best, HR Team
5,0
9 févr. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company is quickly scaling up, new processes have been put in place and are reviewed periodically. This is leading to a more efficient structure with improved operations, especially on the customer operations side. Optimy is an environment where opinions are heard and valued. My colleagues, along with a balanced work-life culture and a good salary package are definitely part of the advantages.

Inconvénients

You need to be able to adapt to change - but who shouldn't be able to do so these days?

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Réponse de Optimy
4y
Hi, It’s lovely to hear your positive feedback. It means a lot to us. If there’s anything you think we could do to improve, please don’t hesitate to reach out to us. We’re working hard to continue to provide the best experience possible to our Optimizers. 🙌 Sincerely, HR team
1,0
14 déc. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Bon salaire, anglais comme langue principale

Inconvénients

Ne remettez pas en cause les décisions du management IT sinon c'est la porte. Ne soyez pas honnête car sous des devants d'entreprise "sympa et ouverte", le management ne cherche pas à faire avancer les choses, ils cherchent des suiveurs. Si vous avez un minimum d'esprit critique, passez votre chemin. De loin ma pire expérience. J'aurais dû lire les autres critiques ici avant de signer chez eux.

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Réponse de Optimy
4y
Bonjour, Nous sommes navrés de constater que vous ayez vécu une mauvaise expérience au sein d’Optimy. Nous vous remercions pour votre feedback et le prenons en considération afin de nous améliorer en continue. L’honnêteté et la communication sont des valeurs que nous promouvons. Peut-être que votre manager et vous-même n'étiez pas alignés sur l’un ou l’autre point? Nous discuterons de ce point avec les managers afin d’ être certain que tout le monde regarde dans la même direction et d’éviter que ce genre d'expérience ne se reproduise dans le futur. Nous vous souhaitons une bonne continuation. Sincèrement, Équipe RH
1 - 3 sur 14 avis

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