Avis sur Star Entertainment Group | Glassdoor.fr

Avis sur Star Entertainment Group

Mis à jour le Oct 6, 2019

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110 avis trouvés

3.5
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Tendances des évaluationsTendances des évaluations
77%
Recommandent à un ami
79%
Approuvent le PDG
Star Entertainment Group CEO Matt Bekier
Matt Bekier
38 évaluations
  1. « Good staff, not the best company culture »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Table Games Dealer à Sydney
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    J'ai travaillé chez Star Entertainment Group à temps partiel plus d'un an

    Avantages

    Most of the colleagues that I had the experience working with were amazing. They treat you fairly and kindly. The interview process was easy and chilled. You just need to demonstrate basic human quality such as decent communication skills and you have to some how act like a people's person. It is quite obvious given the fact that the majority of time you will have to deal with customers on your game tables. Most of... the Pit managers are reasonable and understanding. It is not the hardest job so the bosses tried to make it an enjoyable experience for you. Once you deal upstair in the VIP rooms, there is a bit of extra pressure each game but on the other hand you get a bit of better treatment by the bosses as well.

    Dérouler

    Inconvénients

    It is getting really hard to get more games as the salary increases a bit once you get more games and obviously people want more money so it is rather quite natural to be competitive once the application for new game is rolled. You pretty much meet the same people (staff and players as well), so you do develop a certain rapport with them. Despite popular media depiction, the players in the casino are mainly very... decent people. You do get occasionally some pretty bad players who tried to curse and yell at you, my worse one is: you f***ing b****, u f**** bad luck and etc. but to be honest, it's sort of a non spoken rule in all job, you can not avoid bad people, just get used to it. Then again, trust me, those bad people are the minority, most of them are very decent and kind. I had occasion when a rich doctor offer to help me find a rich husband (I didn't take the offer but.... should I regret now? could have made my life a lot easier.... or not)

    Dérouler
    Star Entertainment Group2019-10-07
  2. « Good Benefits »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Food and Beverage à Gold Coast
    Recommande
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez Star Entertainment Group à temps partiel depuis plus d'un an

    Avantages

    Always pays on time Good Rates Good work benefits Management is generally good Usually very flexible

    Inconvénients

    Uncertainty of hours - they go up and down

    Conseils à la direction

    Focus on consistency and interact with team members more

    Star Entertainment Group2019-10-05
  3. « Poor »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Buyer à Sydney
    Ne recommande pas
    Point de vue négatif
    N'approuve pas le PDG

    J'ai travaillé chez Star Entertainment Group à temps plein moins d'un an

    Avantages

    Good location in the Pymort, free staff buffet lunch everyday. The team was great and relaxed.

    Inconvénients

    The job is nothing like the JD, totally misleading, very boring if you are used to a fast paced environment. They seem to think they don't micro manage but they do, doesn't seem like there is trust when it comes to new team members. E.g. the trainer proofs reads every emails before you send. The team seem to can't cope and handle stress and work load, they tend to voice alot about it yet they continues to takes... long breaks and chatty.

    Dérouler

    Conseils à la direction

    Perhaps review your team members work load and see their truth side on a daily basis.

    Star Entertainment Group2019-09-20
  4. « Great Pay on Fri/Weekends, Rosters are inflexible »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Table Games Dealer 
    Recommande
    Point de vue neutre
    Pas d'avis sur le PDG

    J'ai travaillé chez Star Entertainment Group à temps partiel moins d'un an

    Avantages

    Other Dealers are quite Friendly Food is acceptable and Uniform is washed 1.5x loading on Weekends, 1.2x at night shift Fun and Stimulating Atmosphere Breaks every hour High turnover means they recruit any/everyone

    Inconvénients

    Base rate is quite low, only increases to about $24 after 6 month probation Supervisors are hit/miss, training is inadequate so expect to be bad/slow/clueless and reprimanded for it Inconsistent supervisors that will/will not reinforce some rules, procedures Shifts are 8 hours and 10 hours every 4 weeks, not good for health especially with night shift High turnover and training fail rate

    Conseils à la direction

    Extend the training period, make dealing procedures consistent so every one is on the same page

    Star Entertainment Group2019-09-20
  5. « Headless chickens »

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    Pas d'avis sur le PDG

    J'ai travaillé chez Star Entertainment Group à

    Avantages

    Individually nice people, great office, good benefits.

    Inconvénients

    No strategy, each unit competing against other, every tiny decision has to go to the top so no autonomy, leadership change their mind literally every day. Probably the most demoralising and disfunctional place I’ve seen, and without wholesale changes at leadership level no chance of improving.

    Conseils à la direction

    Work as a team, work to a plan, trust and empower your employees.

    Star Entertainment Group2019-09-27
  6. « Great Hotel/Casino- A true shining star »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Assistant Chief Concierge à Gold Coast
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Star Entertainment Group à temps plein plus d'un an

    Avantages

    Awesome company with great reputation and great management. Flexibility for work life balance A lot of trust from Management Fun work and busy work environment Staff uniform laundering, great staff food provided

    Inconvénients

    Needs stronger branding to lift service standards to true 5 star level.

    Conseils à la direction

    Keep showing you care to staff and drive your service levels higher. Was a great pleasure to work here.

    Star Entertainment Group2019-08-21
  7. « The Star review »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Security Officer 
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Star Entertainment Group à temps partiel depuis plus de 3 ans

    Avantages

    Good working environment, flexible

    Inconvénients

    May be some politics within certain teams

    Star Entertainment Group2019-08-05
  8. « Good perks, bad with annual leave »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Table Games Dealer à Sydney
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Star Entertainment Group à temps partiel depuis plus d'un an

    Avantages

    - Free employ buffet - 15 minute break every 45 minutes - Discounted on site parking - They wash your work clothes

    Inconvénients

    - Overnight shifts - Bad with giving people annual leave

    Star Entertainment Group2019-08-12
  9. « The Star Entertainment Group »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Food and Beverage Attendant à Sydney
    Ne recommande pas
    Point de vue positif
    Approuve le PDG

    Je travaille chez Star Entertainment Group à temps partiel depuis plus d'un an

    Avantages

    Free meal, free light rail , competitive pay rate

    Inconvénients

    Long hours, demanding customers,

    Conseils à la direction

    Appreciate team members effort

    Star Entertainment Group2019-08-11
  10. « Great but not excellent »

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Service Centre Manager à Sydney
    Point de vue négatif
    N'approuve pas le PDG

    Je travaille chez Star Entertainment Group à temps plein depuis plus de 3 ans

    Avantages

    * Great culture and colleagues (both inter and intra departments) * Interesting and constantly changing environment

    Inconvénients

    * Some projects weren't well managed and poorly handed over * Decisions from upper management are puzzling at times * Unclear progression lines for corporate staff

    Conseils à la direction

    Don't forget to frontline support the teams who support your frontlines. If you increase the frontlines, you will increase the workload of the frontline support teams.

    Star Entertainment Group2019-07-16
110 avis trouvés