Great WAH Company! Proud to work for them! - Avis employé Customer Service Advisor Concentrix

5,0
9 mars 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working at home, professional and supportive culture, management is accommodating to disabled, opportunities to move over to other contracts and promotion opportunities within company.

Inconvénients

Contracts can end, but company works very hard to find you another contract to continue employment and pay and is successful most of the time. If not immediately successful then minor short gaps in work.

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5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Culture, career growth, leadership support and benefits are just a few of the pros.

Inconvénients

I don’t have cons to share. I’ve been with the company for 15+ years.

4,0
8 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great Teamwork within the company Training was efficient Loved working with a diverse population The point system for absences was decent There were incentives around Christmas time and it was fun and engaging You were able to question your QA and could change the outcome if they missed something

Inconvénients

The companies benefits were expensive If there were issues with your internet you would have to take a point even though beyond your control The surveys were from customers and sometimes you can’t make all customers happy and it was added into your QA which you have no control over The shift bidding every 3 months made things stressful, especially when you couldn’t work that schedule given It was difficult to schedule off for holidays and sometimes had no choice but to work nearly all of them because they don’t have holidays off

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