IT Service Manager - Avis employé IT Service Manager ELEXON

flexible, good working hours, perks

lack of communication from management

Good location. Was entry into the energy industry. Taught me valuable lessons.

I should have written this review years ago. When I started working at Elexon it was a positive experience. I got on well with my team and enjoyed the work that I was doing. However, I soon began to notice that the team was quite siloed. I also found it difficult working with management who were often so busy that I couldn't ask for help / advice. I wanted to do well throughout my probationary period, but unfortunately I did make quite a few mistakes. I really needed help and asked for help whenever I could. However, because management were so busy, they could barely spare me any time. I started working early, late and over the weekends to try and get back on track but I just couldn't prevent this downward spiral. I ended up dreading coming into work. Elexon did have a work buddy program but it seemed that this program was only available to people that had already passed their probationary period. Things all came to a head at the end of my probation after six months of employment. I had a meeting with management in the morning where we agreed that things hadn't gone that great and that they were considering extending my probation. However, next thing I knew on the same day, I was put in another meeting with management and HR where I was informed me that I had failed my probationary period and that I would need to leave the office immediately. I was quite shocked. I told them that I had tried so hard to do well but nothing I said would sway their decision. The worst part was where I was escorted to my desk to collect my things in front of the entire team. Nobody would speak to me or even look at me. It was absolutely humiliating and I will never forget it. Looking back it it now, I do admit that the role and I were not a great fit. However, I can't forgive Elexon for how things ended and the lack of support I received whilst working there.