Aller au contenuAller au pied de page
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Employeur impliqué

      Avis sur Firstsource Solutions

      Strong expertise in customer experience but faces market competition - Avis employé Senior Customer Service Associate Firstsource Solutions

      5,0
      24 juin 2026
      Senior customer service associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      On the positive side, it offers strong expertise in customer experience management, healthcare, banking, and telecommunications services, making it a reliable outsourcing partner for many large organizations Its global presence, especially in India, the UK, and the US, allows cost-effective operations while maintaining service quality. Additionally, the company focuses on digital transformation and analytics, helping clients improve efficiency and customer satisfaction.

      Inconvénients

      Operates in a highly competitive BPM market, which can impact pricing, margins, and long-term stability

      Découvrez plus d’avis sur Firstsource Solutions

      5,0
      4 déc. 2025
      Patient advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great team support from everyone

      Inconvénients

      Not much pto and policy change

      3,0
      23 juin 2026
      Revenue cycle billing specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Inconvénients

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Firstsource Solutions | Salaires chez Firstsource Solutions | Avantages sociaux chez Firstsource Solutions | Entretiens chez Firstsource Solutions
      Avis sur Firstsource SolutionsAvis pour Senior Customer Service Associate chez Firstsource SolutionsAvis sur Firstsource Solutions