Flexible schedule with limited training and advancement opportunities - Avis employé Customer Service Specialist H&R Block

4,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule, great Team Leader, professional co-workers

Inconvénients

Lack of hands on training and opportunity for advancement.

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Réponse de H&R Block
2w
Thank you so much for taking the time to share your feedback, and we are glad to hear that you had a positive experience with team leaders and coworkers. We also appreciate your honest feedback about our areas of growth and will be passing this on to leadership. We’re always working to improve how we support growth and development for our associates, and your voice helps guide those efforts.

Découvrez plus d’avis sur H&R Block

5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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