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      H&R Block

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      Avis sur H&R Block

      Good experience, not much training - Avis employé Client Service Professional H&R Block

      4,0
      26 juil. 2013
      Client service professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Co-Workers are nice (but I'm sure that depends on the office) and there is a positive atmosphere. Employees seem to want to do what's right for the client. Work is interesting but not too difficult.

      Inconvénients

      Not much training, you just have to figure it out as you go. If your manager is bad you might have a hard time. They assigned me to clean out old files, but then did not want to pay me to come in early and told me to stay at my desk (even though the filing cabinet was in the back). Not much contact with upper management. Only a temporary job for tax season.

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      5,0
      1 juil. 2026
      Multi office leader
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Enjoyed learning alot; they had great systems

      Inconvénients

      Only temporary, would prefer permanent.

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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