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      H&R Block

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      Avis sur H&R Block

      Ridiculous Expectations - Avis employé CSP - Client Service Professional H&R Block

      1,0
      11 sept. 2023
      Csp - client service professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The only reason I stayed and didn't find a new job was cause I had a great direct boss that I knew before her or I joined the company.

      Inconvénients

      - I was compensated $10 an HOUR. And they originally wanted to give me $9 but my boss talked them into a dollar higher. Absolutely laughable but I was desperate. -Early mornings and late evenings to accommodate the clients possible work day hours. -Required to work weekends during tax season. -Rarely had relief if you fell sick or needed a day off for any reason. -Not enough training. -I was expected to organize other employees mess of records. -Lunch breaks weren't really a thing. -I repeatedly got talked down to by clients as if I somehow represented the IRS. - I wasn't paid any hazard pay for working as an "essential financial entity " that was required to be open during lockdown. -I was expected to open /close back to back even after late nights. No flexibility.

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      5,0
      30 mai 2026
      Seasonal tax preparer assistant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A very good environment for employees

      Inconvénients

      I did not note any cons working here

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Recherches associées: Offres d’emploi chez H&R Block | Salaires chez H&R Block | Avantages sociaux chez H&R Block | Entretiens chez H&R Block
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