Stop the changes! - Avis employé Senior Tax Advisor H&R Block

3,0
9 févr. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I've been with the company over 10 years and have always enjoyed working with my clients. The hours have been fairly flexible.

Inconvénients

I usually don't give reviews, but this year seems the time. The company makes a big deal about not having pens on our desk and would prefer staplers put away. We aren't allowed a pen holder. We are supposed to have a 5X7 frame with our name and title on our desk that I feel is in the way. We are expected to take clients whenever they want to make an appointment, even if the office is closed. This may be convenient for the client, but would require anther employee to be in the office for safety. As with any retail establishment targets change from day to day...so do our schedules. Office hours change, making a day go from 8 hours to 10 hours. We are expected to walk up to strangers and ask about taxes...even if I have my kids with me.

Découvrez plus d’avis sur H&R Block

5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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