Don't Even Think About It! - Avis employé Senior Client Operations Specialist Insight

1,0
29 oct. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There were some great people in office. They were flexible during COVID.

Inconvénients

They are a publicly-traded large corporation. As a result upper management (since the most-recent CEO took over) spends their time figuring out how to cut costs to appease shareholders and fatten their own wallets. Several quiet layoffs out of the blue - zero morale left as they sent most of the sales ops positions over to the Phillipines where the pays is 1/4 - 1/3 what they had to pay U.S. employees. I can tell you from my experience that customers are not going to like that one bit as there are a majority of folks overseas who are very timid and inexperienced.

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Réponse de Insight
1y
We are sorry to hear that your experience at Insight wasn't as positive as you would have hoped for. Thank you for sharing that you worked with positive and supportive people while you were here. If you would like to share more around the concerns you've discussed, please send your feedback to glassdoorfeedback@insight.com.

Découvrez plus d’avis sur Insight

5,0
28 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Best culture. Great place to work where people genuinely care about you and your career. Exciting time of transformation!

Inconvénients

N/A, for me there are none

2,0
18 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Inconvénients

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

3
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