At first exciting, then the propaganda wears off real fast. - Avis employé Employé (anonyme) Ritz-Carlton

Upper management has little or no idea what goes on in depts. outside front of the house.There is a need for them to micro manage those departments.Atta-boys are frequently given to the wrong people.Little or no warning of impending lay-offs or less hours.It seems the longer you're there the more you get away with, performance wise.