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WorldRemit

Désormais appelé Zepz

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Nero fiddles, while Rome burns - Avis employé Senior Manager WorldRemit

1,0
16 mai 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Free toast - Some good people soldiering on in the face of adversity - Ummm... did I mention the toast?

Inconvénients

Where to start - read the plethora of other one star reviews on this site and you'll get the picture. What is absolutely certain is that, from the recent company responses to reviews on this site, this is an organisation that remains in total denial. For instance:- "As a mission-led business we unapologetically put our customers first and we make decisions that we believe will be best for them. That includes our recent focus on sustainable business activities so we can serve customers more efficiently." - If that is your justification for the recent redundancies, how do you reconcile that statement with retaining a senior management structure which requires 4 CEOs? In practice, WorldRemit's junior staff have been made to pay the price for the utter incompetence of their senior management, none of whom have been impacted by the recent cuts. "We are however dedicated to creating an authentic culture where our colleagues can thrive." or "Our aim is to build an authentic culture based on trust" - You might know what you mean by an "authentic culture" but I don't think your staff can relate at all. As for building trust, this is an organisation run by a CEO who has historically recorded meetings with staff in order to play them back to their managers, who has openly joked about his own poor rating on glassdoor, and is universally despised by his staff. If you want to demonstrate "authenticity", try putting accountable names on the responses to reviews on this site (Corcoran replying to this one would be great place to start). "We believe that WorldRemit is a great place to build a career" - Really? Publish your staff attrition data and see if that stands up. Or tell us how many staff have been promoted internally within the last 12 months. Virtually every management role in the company has been hired externally because anyone who is half decent at their job gets out.

Découvrez plus d’avis sur WorldRemit

5,0
15 sept. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

very nice place to work

Inconvénients

but its closed due to covid

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Réponse de WorldRemit
5y
Thanks for leaving a review! We're glad you enjoyed working for us.
1,0
13 sept. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The main pro of working at WorldRemit is being part of a developing financial tech company. If you accept the job (please, please do not) you will find that being in the environment of helping people send money to their loved ones across the world is fun and captivating.

Inconvénients

Unfortunately, despite a positive company value and mission, the roles offered and the management set up to delegate those roles are an all-around mess. If nothing else, the large turnover rate should indicate the toxic environment that welcomes you as you walk through the doors of WorldRemit. Let me break it down threefold: 1) WorldRemit is divided between a Denver office and a London office, where the headquarters reside. As a customer service executive - like at any other job - you will be expected to communicate with your team in order to produce the best work possible. The problem is that the London office is paid less by a very large margin and therefore, the quality of their work as they would put it is "rubbish". You are left communicating with a bunch of lazy and ignorant who appear to make your role harder as an amusement. 2) The management is a freaking joke: what do you get when you combine a few over-privileged entrepreneurs with the wish to make money at a low expense? the WorldRemit management. None of them have ever began to lead a team and the communication between them, more often than not, creates tension in the workplace rather than resolve. 3) Work-life balance. If you want anything resembling a personal life, do not take this job.

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