Really happy here - Avis employé VIP Support Engineer Automattic

5,0
22 nov. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Everyone is so supportive and helpful while you're getting started and learning the ropes. Expectations for your role are clearly laid out and team leads are helpful with giving honest and constructive feedback to help you do your best. I've found my team is always on hand to provide support, so it never feels as though I'm left alone with any issues. Despite being fully remote, there's always someone available if you need them, from immediate teammates to HR or management. Great efforts are made to ensure you're well supported in the remote role, including funds for coworking if you need more social interactions. Overall I'm thrilled with the job, I've already learned so much, yet still have so much room for career growth.

Inconvénients

Only downside is the long application process. It can be a bit stressful if you're not used to more technical applications with tests of your skills.

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5,0
23 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Thorough and thoughtful onboarding process. Super supportive coworkers. The vast amount of resources to learn is second to none. Leads and mentors proactively check in and offer support constantly. Diversity and inclusion is amazing.

Inconvénients

I do not have any cons at this time.

2,0
5 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I had the opportunity to work alongside incredibly smart, talented, and kind colleagues who were always willing to share their knowledge. The role offered diverse and engaging technical challenges working with a wide range of customers, most of whom were pleasant to collaborate with. The company provided excellent health insurance and 401k benefits, which I genuinely appreciated. The yearly travel for team meetups was a highlight. It created valuable opportunities for team building and strengthened relationships across the distributed team.

Inconvénients

While unlimited PTO sounds attractive on paper, in practice it required careful coordination with team capacity and management, making it less flexible than expected. The culture inadvertently encouraged overworking, as people often forgot to actually take time off. Weekend on-call shifts, combined with a small team rotation, created real burnout risk. The most significant issue was the unexpected layoffs, which were extremely disruptive to team morale and productivity. The instability created by constant turnover ultimately became unsustainable and led to my decision to leave the company.

10
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