Wage theft - No overtime and no weekend penalties, dedcuted superannuation pay. - Avis employé Utility Attendant Compass Group

2,0
9 sept. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good orientation and induction process for the newbies.

Inconvénients

Wage theft! Despite working a full-time schedule, there are no penalties for working on the weekends or during the holidays, and most importantly, your superannuation only covers two-thirds of your overall working hours. Additionally, some of the days the personnel have worked will be automatically subtracted due to the outdated payroll system in use. The payroll department would believe that they had paid the employee the correct amount of compensation if the employee had not brought up the problem, even though they were aware of it and had been silent until the employee raised it. It was a complete disaster working with Compass Group.

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Réponse de Compass Group
2y
Thank you for taking the time to write a review. We're sorry you didn't have a good experience. If you'd like to email us at careers@compass-group.com.au we will gladly investigate further.

Découvrez plus d’avis sur Compass Group

5,0
8 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Big company with a lot of different opportunities if you find it.

Inconvénients

Not a lot of support from upper management.

2,0
19 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I worked at the John Wayne Airport American Airlines lounge, which served a strong and steady clientele, primarily composed of business travelers. Guests were generally easygoing and professional, with minimal special requests or complex requirements from their side

Inconvénients

The operational and management side was significantly more challenging. The lounge was consistently understaffed, and managers and supervisors often had to step in and cover multiple missing roles just to keep things running. This created a high-pressure environment where tasks that should have been simple often became unnecessarily complicated. There were also strict safety procedures in place, which made sense given the airport setting, but the lack of consistent staffing and equipment issues made compliance difficult at times. In some cases, we were left relying on incomplete processes, such as temperature logs, due to broken equipment and workload pressure. Additionally, perishable goods such as dairy would sometimes sit for extended periods due to last-minute no-shows and staffing gaps, adding further stress to daily operations. Overall, while the clientele and safety structure were solid, the combination of understaffing, equipment issues, and management dynamics made it one of the most stressful and challenging work environments I have experienced.

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