Working in CP-360 has been great because the environment is good and healthy. - Avis employé Customer Service Representative Non Voice ContactPoint 360
Helps build your resume
Will better your skills as an agent
Remote possibility after a certain time frame and with maintained KPIs
Reliable check and overtime potential
Inconvénients
Dreadful management
Major office politics
Extreme lack of communication in the entirety of my employment
Agents are treated as numbers
Ideas of opportunities for growth are preached but severely limited and is significantly influenced by office politics