Great Team - Avis employé Guest Relations Executive Doyle Collection

4,0
26 avr. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great mentorship and strong team environment.

Inconvénients

As a common trend in the Hospitality business, unfortunately the pay is not the strongest quality. Additionally there was a mentality that to be promoted to management once had to pass through many different "mid-position", where one basically acted as a manager with a non managerial/low pay.

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Réponse de Doyle Collection
3y
We pride ourselves on being open to receive constructive feedback from everyone. Your feedback is important to us to continually drive improvements for all our teams, I would really like to connect with you to discuss your comments in greater detail. My email address: sharron_marsh@doylecollection.com

Découvrez plus d’avis sur Doyle Collection

5,0
5 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Inconvénients

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Réponse de Doyle Collection
7mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Inconvénients

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Réponse de Doyle Collection
2w
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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