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      Fetch

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      Poor Leaders are Rotting a Once Great Company - Avis employé Employé (anonyme) Fetch

      1,0
      15 août 2023
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Unlimited PTO Volunteer opportunities Many good people

      Inconvénients

      The leadership at the company is an absolute mess and it's changing the entire company. The c-suite is playing musical chairs replacing new heads constantly so no one can actually learn about the true challenges going on...the ones who do know, are getting out before the company crumbles. Lower managers are people who are fun to be around, but terrible managers. Feedback for growth is unheard of since managers are often not working with you so they just listen through the grapevine to figure out if you're liked or not. If you don't suck up to the right people, you'll never be promoted. More time is spent on optics than actually work. The best sales data is plucked out to stop the company from immediately going under. If you work here, don't expect to have a job after the next year, maybe two if the bullshitters keep up doing a good job at bullshitting. Women of color are not seen in leadership. Black men and white women rarely are seen in leadership. If English is not your first language, this is not the company for you. The microagressions from leaders feels like death by a thousand paper cuts. This company is doomed unless it does a real look at its leaders and changes things, and fast.

      Découvrez plus d’avis sur Fetch

      5,0
      2 juin 2026
      Operations
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I've been working here for quite some time now, and I don't agree with most of these negative reviews. I know there has been a lot of change with reorgs and management, but I still have complete confidence in this company, and we have to remember this is still privately owned. The upper-level management is honest about the financial health and the reasons for their decisions. If you ask the CEO any question, he is happy to answer it. The company is doing very well and keeps pace with the current climate, constantly finding new revenue sources. If you work at Fetch and do your job well, you have job security.

      Inconvénients

      I think every job in this market is a bit understaffed at the moment, so you can be extremely busy at times and have to pitch in to help other team members.

      1,0
      30 mai 2026
      Sales
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Fully Remote Great Individual Contributor Colleagues

      Inconvénients

      This was the most disappointing job experience in my 20-year career. The product itself is distracted. They were also inconsistent in how they were reporting their user base with partners. Very dishonest. Their whole point system is weird, but purposefully weird. For example, Fetch will say 1,000 points is roughly equal to a dollar. But if you'd like to get $50 in actual cash back through a Visa gift card, you need 63,000 points. "Roughly" indeed. People in leadership positions are not who you want to work for. They lack empathy and value short-term wins over truly building long-term partnerships. My former direct boss was horrendous. She directed me to be dishonest with clients on setting realistic KPI expectations, which I refused to do. That refusal was the beginning of the end for me. Took me months to clear her mind games out of my psyche after I left. While remote work is nice, I received plenty of Slacks late at night or on weekends for matters that did not need to be tackled at those times. I'm not alone in this feeling either. I've spoken with numerous now-former Fetch employees to help them recalibrate after their own subpar experience working there.

      2
      avatar
      Réponse de Fetch
      3d
      Thank you for taking the time to share this. We can hear how much this experience affected you, and we take that seriously. The themes you've raised around leadership empathy, boundaries between work and personal time, and a culture that genuinely welcomes honest feedback are ones we think about constantly and hold ourselves accountable to. We don't want anyone leaving Fetch feeling the way you've described, and when that happens, it matters to us regardless of the circumstances. If you're open to it, we'd welcome a direct conversation. You can reach our People Experience team at px@fetchrewards.com. We mean that genuinely, not as a way to close the loop publicly, but because the specifics you've shared deserve more than a response box. - The People Experience Team
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