Wonderful Small Company - Avis employé Employé (anonyme) Frax

4,0
6 août 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Small contact center, schedule accommodations, family type of atmosphere, friendly, business owner's and upper management's door is always open.

Inconvénients

Staffing enough cast members to handle weekend volume, disconnect of polices being enforced between each shift, gossip from leadership, cast attitude on 2nd shift sometimes makes 1st shift not feel welcome and causes unwelcome atmosphere.

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5,0
8 août 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Could not ask for better coworkers! Casual environment, owners are very approachable and their doors are always open.

Inconvénients

Recently moved to a bigger office downtown and the new call system has been frustrating to learn.

1
2,0
8 août 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing co-workers. Always helpful, friendly, they're there when you need them. They're the reason I'm still there.

Inconvénients

The call system doesnt work properly half the time. We were told how amazing this new system would be and 8 months later it doesn't do half the things we're told. You hear a constant annoying ringing sound when calls are holding back to back that will drive you nuts. We are never staffed properly for the call volume that we take on. For the amount of work we do, stress we take on, and only getting either 3-10 min, 2-15 mins, or 1-30 (unpaid) breaks its not worth the pay at this point.

1
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