Happy to be gone--never plan on going back - Avis employé Member Services Representative HealthPartners

1,0
9 déc. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I cannot think of one good thing about working at this company. Everybody that works here has definitely 'drank' the kool-aid. This company may offer ridiculously good benefits, but it will just suck the soul right out of you.

Inconvénients

Working in Member Services was the worst choice I ever made. Member Services has the worst practice for allowing people time off. If you're new, don't plan on being able to use your PTO for at least a year. Even appointment time is hard to come by, which is only a 2 hour slot, and then you have to 'make-up' your time. The rules and structure of this department are ridiculous. You are schedule 1-15 minute break and a 30 minute lunch. I'm pretty sure this isn't legal since if you're hourly you are supposed to have 2-15 minute breaks. If you are taking too much time working on 'pending' work, they will tell you to stop and get on the phones. While the benefits are decent, I would never stay here. They don't seem to really value their employees that much.

Découvrez plus d’avis sur HealthPartners

5,0
21 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Ample opportunities for professional growth

Inconvénients

N/A, my experience was very positive

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Réponse de HealthPartners
4mo
We appreciate you taking the time to write a review. Thanks for the great feedback!
2,0
28 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great managers and teams Decent pay Good benefits

Inconvénients

Upper management is too busy on the numbers and does not focus on our capabilities (without being in 10 places at once) which is causing burn out with lower level employees. They worry so much about how much more and faster their workers can work without actually working with us and asking what is wrong from our point of view. They recently changed our benefits. PTO is not a given bank anymore and what was once a separate bank for Holiday and Dr. Time, it's now all PTO accrual and using only PTO for all three - this really messed up people's plans. 401k match was decreased this year by an overall .5%.

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