Awful managers and trainers that set new hires up to fail. - Avis employé Employé (anonyme) HealthPlanOne

2,0
14 oct. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home, pay on time, and provided equipment.

Inconvénients

Where do I even start? The trainers? They are just babysitters until you have system access and can not answer questions about the job or its expectations. They set up an agenda, make expectations to hopefully follow and then pass you off to a small team of managers. When training really starts, it's called nesting. Nesting because at the end they will mimic the worst of bird parents and just shove you out of the nest and care not if you fly or crash and burn. They will lie, gaslight, and do anything but take ownership of the fact they can not fulfil one expectation or promise they make. Shadowing before you get on the floor? System walkthroughs that are consistent? All managers following the same notes, proto-calls, and metrics? No, you're lucky if you get to sit in a teams meeting for fours waiting on them sniff the thumb they have up their rear. If you show any ounce of experience, they will push for you to be on the phones ASAP before you even feel ready. Offer no answers to questions aside from the same runaround expressed in other reviews. Stay away.

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Réponse de HealthPlanOne
7mo
Thank you for taking the time to provide feedback about your experience you had working with us at HealthPlanOne. We appreciate your comments and would welcome a more detailed conversation in order to learn how we may improve the experience for others. Please reach out to us at: feedback@hpone.com

Découvrez plus d’avis sur HealthPlanOne

5,0
1 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Transparent, friendly, cares about employees, always evolving to keep up with industry changes

Inconvénients

I can't think of anything negative in my experience

1,0
25 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are none since the beginning of the year besides being remote.

Inconvénients

This company has shown a complete lack of loyalty to the experienced agents who built their success. Instead of supporting staff through tough market changes, management has resorted to driving out seasoned agents to absorb and keep their books of business. ​Predatory Contract Structures: They are actively running through mass layoffs and replacing experienced professionals with new agents who don't know any better. These new hires are put on volatile, short-term quarterly contracts that management constantly alters to the company’s benefit. ​Shrinking Revenue & Cut Commissions: A massive influx of carriers are moving plans to non-commissionable structures, and the company offers zero protection or stability against these drops. ​Massive Provider & Plan Friction: Major hospital networks and doctors are dropping Medicare Advantage plans entirely, and carriers are shifting heavily toward strict HMO models that doctors and clients hate. It makes retention nearly impossible.

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