Terrible Management, lack of empathy and support for limited permit holders - Avis employé Counselor Humantold

1,0
27 juin 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good location for in-person office space

Inconvénients

Lack of support from supervisors, tone-deaf managers and group supervision. Did not account for the emotional stress and burden of the limited permit holders. Made fake promises during the interview process and failed to follow through on all of them constantly. The upper management is terrible at engaging with the employees (especially limited permit holders), and do not cater to their needs (both financially and professionally). It felt like we were "lured" under the pretense of being a full caseload within 3 months of employment, and I was not even at 5 clients per week after 5 months of employment with the practice. Kept making different rules and regulations without considering employment benefits and convenience. When bringing up the concerns of lack of caseload with the supervisors and managers, a very standard answer of "this is what everyone has to go through in the journey of getting a license" was given, which felt disrespectful, distant and neglectful.

avatar
Réponse de Humantold
10mo
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time at Humantold felt disappointing and that you left feeling unsupported. That’s never the experience we hope for our employees, and we take your feedback seriously. We want to share a bit more context, not to negate your experience but to be transparent about how we try to support every clinician—especially those just starting out. Our team invests significant time in providing personalized guidance, proven strategies for increasing bookings, and the infrastructure necessary to help clinicians build a sustainable caseload. That said, we’ve also seen that private practice is not always the right fit for every clinician. Sometimes, despite a clinician’s effort, clients do not choose to work with them—even with our best support. Other times, the clinician may not take the necessary steps to engage in the process, which can delay caseload growth. This work is deeply human, and that can mean unpredictable outcomes despite everyone’s best intentions. We’re continually refining how we train and mentor our team, and your reflections will inform that process. We wish you nothing but the best in your continued professional journey.

Découvrez plus d’avis sur Humantold

5,0
29 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Sustainable caseloads. Rare example of leadership actively working to prevent burnout. Excellent clinical supervision and ongoing professional development. Good hybrid flexibility. Decent pay and solid benefits.

Inconvénients

Really heavy on administrative tasks and documentation some weeks

5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I can focus on my clients without worrying about billing or marketing. The organization handles the operational side, which frees up time for session preparation and professional development. Clear processes keep everything on track. The systems are efficient, and support is always available.

Inconvénients

Caseloads can build up quickly, so it's important to be flexible.

avatar
Réponse de Humantold
17h
Thank you for taking the time to share your experience. We’re delighted to hear that our operational support, systems, and processes have allowed you to focus on what matters most—providing excellent care to your clients. One of our core goals is to remove as much administrative burden as possible so clinicians can dedicate their time to clinical work, professional development, and maintaining a sustainable practice. It’s wonderful to hear that the support from our teams and the structure we’ve built have contributed positively to your experience. We also appreciate your note about caseload growth. While building a full schedule is often a goal for many clinicians, we recognize that it requires flexibility and thoughtful time management as practices develop and evolve. Thank you again for your thoughtful feedback and for being part of the Humantold community.
Voir les avis par: Utile|Évaluation|Date|Tout