Going downhill fast - Avis employé Consultant Intact Technology

Thank you for taking the time to share your experience and feedback. We recognize that 2025 has been a challenging year, and Intact has faced some difficult moments. We understand the impact these events can have on employee morale. To encourage open communication, we’ve hosted weekly—and now monthly—Open Q&A sessions with our CEO, Jesse, to invite direct dialogue with employees. We remain committed to regular All Hands meetings to provide transparent updates on important topics, and we continue to leverage our Employee Advisory Board to help guide decisions with employees’ perspectives in mind. While we did update our guidelines for utilization—aligning with the industry standard of 80% billable utilization for client-facing team members—this change was not a reduction in PTO. We continue to offer a flexible PTO policy that has not changed, along with 20 company holidays. This flexibility is highly valued by many employees, and our recent “Time Well Spent” initiative was designed to help team members balance that flexibility with business needs and client commitments. We take feedback seriously and remain focused on learning from our experiences and improving how we work together. Our commitment is to build trust, strengthen our culture, and maintain a workplace where people feel supported and heard. If you are open to it, we would welcome the opportunity to connect offline to better understand your perspective and suggestions. Feel free to contact me at pivey@intact-tech.com. Thank you again for your feedback, Patrice