Alarm System Call Center - Avis employé Systems Support Technician Johnson Controls

4,0
16 août 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership. Managers take their job seriously and care about their work. Strict rules to follow, easy to access and understand. Trainers are knowledgeable and good at setting new employees up for success. Decent health plans, Dental & Vision included.

Inconvénients

Call Center environment, noisy coworkers, takes a while to get the shift you want. New entry level employees are being paid higher wages than higher level longtime employees.

Découvrez plus d’avis sur Johnson Controls

5,0
9 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Team Work CEO Manager Location

Inconvénients

I do not have any cons

2,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent pay, good PTO and benefits

Inconvénients

Everything else. ZERO training. They hand you a laptop (which is garbage) and say good luck. There is no "team." Everyone is on their own. The senior techs all reached their peak 20 years ago and don't even know what BACnet is. The bureaucracy is unbearable. Ordering a simple part is nearly impossible. There are so many apps you have to check in on everyday and they care more about those metrics than they care about the service their customers are receiving. If you want to get your butt kicked everyday with zero support at a company that specializes in taking advantage of their customers, this is the job for you.

1
avatar
Réponse de Johnson Controls
2w
Thank you for your honest feedback as a Controls Service Technician. We strive to create a workplace where our core values of integrity, collaboration, and innovation are lived out and where employees feel valued and supported. We apologize if this was not the experience you had with us. Your input will be shared with the appropriate individuals to address your concerns.
Voir les avis par: Utile|Évaluation|Date|Tout