Customer Service Review - Avis employé Sr. Customer Service Representative Kin Insurance

3,0
1 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

remote company casual company culture

Inconvénients

training is not equipt for true learning too fuocsed on meeting numbers

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Réponse de Kin Insurance
2mo
Really glad the flexibility and culture are landing well — that stuff matters a lot to us. The training feedback is heard, and it's something we're always reviewing and looking for ways to improve. If you want to share more about where the gaps are most felt, AllVoices is anonymous and read by the people who can actually do something about it.

Découvrez plus d’avis sur Kin Insurance

5,0
27 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

great company to work for back in hopefully now too.

Inconvénients

very few doing this just to get access to site

1,0
15 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work, decent benefits for some things. If you thrive in high stress/high pressure situations, with constant change & pivoting priorities, this place is for you.

Inconvénients

Kin having the value “Operate lean; deliver more” should tell you pretty much everything you need to know about working at this company. There is little to no training yet the expectations to produce & perform are very high. Flexible/unlimited PTO is part of the benefits but if you feel like you can’t ever take time off because you’re so busy with work/deadlines, it’s not really a benefit. Not to mention, the time leading up to taking more than a few days off is SO stressful trying to get everything done or ready to be handed off that you question if it’s even worth it. Burnout is a very real thing at this company. They terminate people quite frequently here so you are often in fear of losing your job which adds another level of stress on top of everything else. While they are flexible, the work/life balance is poor. Working evenings & weekends is frequently necessary to meet deadlines.

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