Very poor and unprofessional management. No people management skill, no leadership skill. About 40% attrition rate. About 70% of the company comes from Germany. They work there mostly as call taking agents. Germans they very much support each other. If you are not German you will have less chance to progress in your career as you are excluded. As a non German you can be maximum a Team Leader if you build up good relationships.
Very slow career progressing opportunities, take 2-3 year to be just a simple team leader.
High Management is English, so as a European you have hardly any chance to be in Management.
People who are training you developed several assessments. If you pass it you can get pay rise. However it's not easy to pass it as they have some questions which has nothing to do with your work. I suppose they don't have any more so much experience with agents every day work and they should update their knowledge in order to be able to put together proper assessment questions.
I would not recommend to work at Lifeplus.
