Avantages
- SOME employees can successfully get promoted (it's a pro cause its true, even if how you have to get promoted is entirely up to your manager and your willingness to put up with the cons).
- There is ample opportunity to take ownership of processes and systems. You are MOSTLY trusted to manage without excessive micromanagement... with a few bad apples/micromanagers making this not entirely true.
- Fairly good benefits and a free trip to Cancun every year though... even if I'd give those up for better pay or bonuses in a heartbeat.
- Lots of surveys and changes to improve the overall employee experience... even if some things that would matter the most are still unchanged after years of feedback.
Inconvénients
- While there is upward mobility, the compensation adjustments for internal promotions don't always align with the current external market rate for those titles or the amount of extra work given, which can make retention difficult. It does pay well, but be expected to do the jobs of 2-3 people no matter your role.
- Tons of bottlenecks / single points of failure. No matter how much automation, improved processes, and AI is talked about - so much is still done manually. The company would rather focus on quick wins and flashy projects over consistency and scalability.
- If you own a specific platform or workflow, it can be difficult to disconnect or find coverage, leading to potential burnout. Good luck taking a long vacation and not feeling like while you were gone months of work will be undone.
- As the company scales, there are often disconnections between high-level leadership goals and the day-to-day realities of the teams tasked with executing them. For a company that has transparency as a core value, it's maybe only half true.