Review as employee for 10+ years and many promotions - Avis employé Implementations Manager RAC

Thank you for taking the time to share such a thoughtful review and for your continued commitment to RAC over more than a decade. It’s great to hear that you’ve been able to grow your career through multiple promotions and work on large‑scale programmes with real customer impact; that long‑term progression and exposure across the business is something we really value. We also appreciate your honest feedback around decision‑making, workloads during peak delivery and cross‑team communication. These are areas we know can be challenging in a complex, regulated environment, and your suggestions around resourcing, transparency and agile ways of working are very much heard and will be passed on to the relevant teams. Thank you again for your openness and for continuing to be part of the RAC journey.