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      Rithum

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      Avis sur Rithum

      Before it was just empty promises, now it is broken promises - Avis employé Senior Software Engineer Rithum

      1,0
      12 mars 2023
      Senior software engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      None. This company has lost its soul, and it is 2 years away from being sold for scraps.

      Inconvénients

      - 30% of staff was just laid off, and remaining staff feels worse than those leaving - No strategic plan lasts more than 20 minutes - Compensation was supposed to be updated 12 months ago (very out of date) - Benefits are reduced each year - Phantom equity is just that, made up (no employee ownership) - Acquired failing business while its own business was failing - Internally there are 4 systems that share no DNA and each have very high maintenance burdens - The leadership that is close to the lay-people have no power, and the upper management doesn't care

      Découvrez plus d’avis sur Rithum

      5,0
      20 avr. 2026
      Sr customer success manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      CS org combined with Renewals some time ago. Since then, the Customer Success leadership has put the team in a great position to succeed. Providing solid tools and direction, using metric-based approaches and not aimless goals (like having to hit a generic 'calls made' goal)

      Inconvénients

      Upward movement career-wise can be a challenge

      4
      3,0
      16 juin 2026
      Technical account manager (tam)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      -Smart, supportive colleagues and I had great management on my side of the services business -Fully remote with solid benefits and PTO (doesn't roll over year-to-year anymore but you do get a lot of it) -Platform that covers almost every facet of ecommerce and exposes you to tons of different functions and use cases of it daily -Opportunities to work with leading brands and marketplace partners -Rithum for Brands (formerly ChannelAdvisor) name still carries a lot of weight in the space

      Inconvénients

      -Pay here has never been competitive and is disproportionate to the levels of stress and responsibility -Leadership leaning way too much on outsourcing for client facing tasks -Success here started to feel more defined by activity metrics instead of client growth and sentiment -Lots of the typical 2026 messaging around AI that often doesn't feel particularly relevant to clients' issues or what your needs are in the role

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      Recherches associées: Offres d’emploi chez Rithum | Salaires chez Rithum | Avantages sociaux chez Rithum | Entretiens chez Rithum
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