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      Service Management Group

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      Avis sur Service Management Group

      Avoid, a lot of negative change and chaos - Avis employé Sales Manager Service Management Group

      1,0
      24 juil. 2024
      Sales manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote, somewhat flexible hours, unlimited PTO

      Inconvénients

      I have worked for SMG for 3 years. Recently there haven been a lot of management changes. It seems that current C suite has no clue about what direction they are going in. There seems to be no strategy or vision. Limited growth potential, uninspiring management. Fear based culture. No job security. Cost cutting and rounds of lay offs.

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      5,0
      8 avr. 2026
      Support engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The team is very supportive and always willing to help troubleshoot complex issues.

      Inconvénients

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2,0
      11 avr. 2026
      Senior csm
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Unlimited PTO Interesting clients Work from home Average pay

      Inconvénients

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Service Management Group | Salaires chez Service Management Group | Avantages sociaux chez Service Management Group | Entretiens chez Service Management Group
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