long way to go - Avis employé Employé (anonyme) SoClean

2,0
10 oct. 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are some great people at this company who value team success, customer satisfaction, foster growth and care about one another and the company. Some policies, like vacation, are established but generally flexible. Mothers hours, etc., were allowed for some employees. People are generally friendly and kind to each other here. Depending on your team/department, you don't have to hustle all the time; it's not a cut-throat, KPI-driven environment.

Inconvénients

Most mid-level managers I knew were honestly trying, but really struggling due to 1) poor support from the executive level, 2) constantly changing priorities and expectations, and 3) insufficient long term planning. The C-level was largely reactive rather than proactive. The unspoken ideology was something like: "Let the problem happen and then we will deal with it later." This set a really toxic culture in every area of the business. Efforts to plan ahead (and stick to the plan) generally weren't received well and were dismissed whenever follow-through was inconvenient. Micromanagement was commonplace and bordered on bullying, and no one could question it because it originated from the highest levels in the company. Collaboration and cooperation were verbally stated as values, but employees were questioned on why they needed to spend time talking to each other. Company wide communication was very poor; messages not usually reaching all intended recipients, reaching unintended recipients, and not very clear. Policies established by HR were not followed uniformly across all departments. Many employees lacked an actual title and job description. Performance reviews were supposed to be annual, but were commonly late or completely missed. "Promotions" without raises were handed out with gusto. Pay not great. tldr: Broken leadership culture. Chaos, disorganization and poor practices across the business. Not-insignificant levels of uncertainty and stress among employees. And not uncommonly, confused and dissatisfied customers.

Découvrez plus d’avis sur SoClean

5,0
19 août 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Outside work was good and interesting houses

Inconvénients

Clients can be mean and nasty

4,0
29 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I loved working a SoClean. The atmosphere was amazing and collaboration is at an all time high.

Inconvénients

Covid hit them hard and workforce downsizing occurred. Once this happened many people were wearing multiple hats which got to be very overwhelming.

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