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      Support.com

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      Advanced support turned into flowcharts - Avis employé IT Help Desk/Remote Support Specialist Support.com

      3,0
      19 juin 2023
      It help desk/remote support specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      work from home, decent pay, decent benefits.

      Inconvénients

      went from providing advanced support to resolve business and home user problems to following a flowchart and providing zero support that was not covered on the flowchart.

      Découvrez plus d’avis sur Support.com

      5,0
      16 janv. 2024
      Remote technical support specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Steady work and good work schedules

      Inconvénients

      Poor pay increases for many except the top performers.

      4,0
      26 mai 2026
      Manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      When I worked there there was competitive pay and benefits. Good at hiring excellent staff. Fun staff events. Good leadership.

      Inconvénients

      The business product transitioned into a services related product. Not very exciting

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