Of all the jobs I've ever had, this is one of them. - Avis employé Yeoman TTEC

3,0
24 janv. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is average for a low-wage area, and with the economy in the toilet you take what you can get.

Inconvénients

Call centers are transient things, TeleTech call centers doubly so. The company clings tightly to the left side of the Bell curve in it's salary structure, so you'll never be the envy of your friends and neighbors. Management structure is in constant flux, and consistency is non-existent. Processes and procedures appear to be specifically designed to avoid achieving set processes and procedures. 60+ hour workweeks are expected in most IT positions with 24/7 on-call. Englewood is where all power and wealth are concentrated - the call centers worldwide are merely disposable yeomen expected to tow the royal barge.

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5,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great company and good hours.

Inconvénients

Back to back calls but is manageable.

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Réponse de TTEC
4w
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Worked at home. All equipment was sent to me. Awesome managers and employees.

Inconvénients

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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